fix problems on Broadway In Hollywood [iphone]

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—— Run into issues on Broadway In Hollywood? Get help pending when official support gets back to you!

Broadway In Hollywood
Info:
company: Nederlander Producing Company of America, Inc
: https://support.fanthreesixty.com/hc/en-us/requests/new
: www.theuphoria.com
Chat with our AI-based Broadway In Hollywood Support
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Account issue

Cannot access purchased tickets

Fix: 1. Ensure you are logged into the correct account that was used to purchase the tickets. Check your email for the purchase confirmation to v... ⇲

Inability to view or transfer tickets

Fix: 1. Ensure you are logged into the correct account where the tickets were purchased. 2. Check if the tickets are still valid and have not exp... ⇲
 
Login issue

Login issues with normal account

Fix: 1. Double-check your login credentials. Ensure that you are entering the correct email and password. 2. If you have forgotten your password,... ⇲
 
UI issue

Difficult navigation for specific information

Fix: 1. Familiarize yourself with the app layout. Spend some time exploring the menus and sections to understand where information is located. 2.... ⇲

Login page is messy

Fix: 1. Try clearing the app's cache by going to Settings > General > iPhone Storage > Broadway In Hollywood > Offload App. This can help clean u... ⇲
 
Support issue

Support has not resolved ongoing issues

Fix: 1. Document the issues you are experiencing in detail, including steps to reproduce them. 2. Use the app's support or help feature to submit... ⇲
 
Bugs issue

Error reading data in correct format

Fix: 1. Restart the app to see if the error resolves itself. 2. Check for any available updates for the app in the App Store, as updates often fi... ⇲
 
Loading issue

Broadway In Hollywood not loading correctly

Fix: 1. Check your internet connection to ensure it is stable. Try switching between Wi-Fi and cellular data. 2. Force close the app by swiping u... ⇲
 
Integration issue

Integration with Ticketmaster is non-functional

Fix: 1. Ensure that you have the latest version of both the Broadway In Hollywood app and the Ticketmaster app installed. 2. Log out of both apps... ⇲
 
Downloads issue

Cannot download tickets

Fix: 1. Ensure you are logged into the correct account and that the tickets are valid for download. 2. Check your internet connection; a weak con... ⇲
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 what users are saying
Good experience
84.5%

Bad experience
14.6%

Neutral
1.0%

~ from our NLP analysis of 103 combined software ratings.

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 Private Data Broadway In Hollywood collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics