fix problems on Ameba（アメーバ） [iphone]

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—— Run into issues on Ameba（アメーバ）? Get help pending when official support gets back to you!

Ameba（アメーバ）
Info:
company: CyberAgent, Inc.
: https://app.helps.ameba.jp/
: www.ameba.jp
Chat with our AI-based Ameba（アメーバ） Support
   Hello! How can I assist you?  

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Login issue

Cannot log in to account

Fix: 1. Check your internet connection: Ensure you are connected to Wi-Fi or have a stable mobile data connection. Try switching between Wi-Fi an... ⇲
 
Freezing issue

Ameba（アメーバ） freezes when posting

Fix: 1. Ensure you have a stable internet connection: Check your Wi-Fi or mobile data connection. If it’s weak, try moving closer to your router... ⇲
 
Compatibility issue

No English translation available

Fix: 1. Use a translation app: Download a translation app like Google Translate. You can copy text from Ameba and paste it into the translation a... ⇲

Certain features require Safari

Fix: 1. Open Safari: If you encounter a feature that requires Safari, simply open the Safari app and navigate to the Ameba website or the specifi... ⇲

Limited access on newer iOS versions

Fix: 1. Check for app updates: Go to the App Store and check if there’s an update for Ameba. Developers often release updates to ensure compatibi... ⇲
 
UI issue

Cannot copy and paste text

Fix: 1. Check app permissions: Go to Settings > Ameba and ensure that the app has permission to access your clipboard. If not, enable it. 2. Rest... ⇲

Too many sections causing confusion

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand where different features are located. You can take... ⇲
 
Customization issue

Typing not supported in landscape mode

Fix: 1. Check for app updates: Go to the App Store and check if there’s an update for Ameba. Developers may add landscape support in newer versio... ⇲

Cannot choose blog category

Fix: 1. Check for app updates: Go to the App Store and check if there’s an update for Ameba. Sometimes, bugs related to features are fixed in upd... ⇲
 
Gameplay issue

Game corner is overwhelming

Fix: 1. Limit your time: Set a timer for how long you want to spend in the game corner to avoid feeling overwhelmed. 2. Focus on one game: Choose... ⇲
 
Permissions issue

Inability to access certain features

Fix: 1. Check for app updates: Go to the App Store and check if there’s an update for Ameba. Features may be added or fixed in newer versions. 2.... ⇲
 
Updates issue

Requires constant updates

Fix: 1. Enable automatic updates: Go to Settings > App Store and enable 'App Updates' under Automatic Downloads. This will ensure that Ameba upda... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
89.4%

Bad experience
5.4%

Neutral
5.2%

~ from our NLP analysis of 479 combined software ratings.

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 Private Data Ameba（アメーバ） collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Browsing History
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data

  Cost of Subscriptions
  1. ライト: $9.99 広告を非表示にし、ブログトップのデザインを自分好みにカスタマイズすることができます。
  2. プラス: $7.99 自分のブログトップの見た目をより自分らしくカスタムすることができます。
  3. 10,000コイン: $59.99 10,000コイン
  4. スタンダード: $19.99 ブログ運営に役立つレッスン動画が見放題で、広告非表示とブログトップをカスタマイズできます。
  5. 5,000コイン: $29.99 5,000コイン
  6. 1,000コイン: $5.99 1,000コイン
  7. 160コイン: $0.99 160コイン
  8. 3,000コイン: $19.99 3,000コイン
  9. 6,200コイン: $39.99 6,200コイン
  10. 3,600コイン: $22.99 3,600コイン