fix problems on Starmoon [iphone]

—— Run into issues on Starmoon? Get help pending when official support gets back to you!

Starmoon - manage your life

Info:

company: Starmoon

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🛠️ Common Starmoon Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Starmoon freezes while watching stream

Fix: 1. Close other applications: Double-click the Home button (or swipe up from the bottom on iPhone X and later) to view all open apps. Swipe u... ⇲

slow loading times

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test this by opening a web page or another... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Ensure you are using the latest version of Starmoon by checking the App Store for updates. 2. Free up storage space: Go t... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download content for offline use: Check if Starmoon has an option to download streams or content for offline viewing. Look for a download... ⇲

Support issue

poor customer support

Fix: 1. Utilize in-app help: Check if Starmoon has a help or FAQ section within the app that can provide answers to common questions. 2. Search o... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Starmoon and ensure that notifications are enabled and set to your preferen... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. Look for a tutorial or hel... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Check the app settings to see if there are any hidden customization options that you may have missed. 2. Provide feedba... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for Starmoon. 2. Reduce screen brightness: L... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum requirements for Starmoon. If not, consider upgrading your device if poss... ⇲