fix problems on The Control App [iphone]

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—— Run into issues on The Control App? Get help pending when official support gets back to you!

The Control App
Info:
company: Project Franchise Holdings, Inc.
: https://www.fcf.io/contact
: fcse.xyz
Chat with our AI-based The Control App Support
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UI issue

Voting prompts not accessible in all tabs

Fix: Navigate to the specific tab where voting is available and ensure you are fully loaded into that section. Sometimes, refreshing the app or s... ⇲

No team tab to view player rosters

Fix: Look for a 'Teams' or 'Players' section in the main menu or settings. Sometimes, these features are hidden under different tabs or require y... ⇲

Sizing issues prevent drafting

Fix: Check your device's display settings. Go to Settings > Display & Brightness and adjust the text size or display settings to see if that reso... ⇲

Voting options are covered by other elements

Fix: Try tapping on the area where the voting options are located to see if they become accessible. Sometimes, elements can be layered incorrectl... ⇲

Navigation is difficult

Fix: Familiarize yourself with the app layout by exploring each tab and section. Take notes on where key features are located to improve your nav... ⇲
 
Gameplay issue

No game times, scores, or standings available

Fix: Check the app settings to ensure that notifications and updates are enabled. Sometimes, these features can be turned off, preventing you fro... ⇲
 
Registration issue

Password creation process is difficult

Fix: When creating a password, ensure that you are following the app's specific requirements (e.g., minimum length, special characters). Use a pa... ⇲
 
Login issue

Login issues due to incorrect data format

Fix: Double-check the format of your username and password. Ensure there are no extra spaces or incorrect characters. If the app requires a speci... ⇲
 
Customization issue

Locked into favorite team choice upon first use

Fix: Check the app settings for an option to change your favorite team. This may be located under 'Profile' or 'Settings' where you can update yo... ⇲
 
Account issue

The Control App is tied to crypto and NFTs

Fix: If you are uncomfortable with the crypto and NFT aspects, look for settings that allow you to opt-out of these features. This may help strea... ⇲

The Control App cannot remember account details

Fix: Ensure that you have enabled the 'Remember Me' or 'Keep Me Logged In' option during login. This can help the app retain your account details... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
83.1%

Bad experience
12.6%

Neutral
4.4%

~ from our NLP analysis of 183 combined software ratings.

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 Private Data The Control App collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Gold Starter Pack : $0.99 100 Gold
  2. Gold Advance Pack : $19.99 3200 Gold
  3. Gold Basic Pack : $4.99 600 Gold
  4. Gold Intermediate Pack : $9.99 1400 Gold
  5. Gold Legendary Pack : $99.99 20000 Gold
  6. Gold Ultimate Pack : $49.99 9000 Gold