fix problems on Orlando Sentinel [iphone]

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—— Run into issues on Orlando Sentinel? Get help pending when official support gets back to you!

Orlando Sentinel
Info:
company: Tribune Publishing Company, LLC
: http://www.orlandosentinel.com
: www.orlandosentinel.com
Chat with our AI-based Orlando Sentinel Support
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Login issue

Requires repeated logins

Fix: Check if the app has a 'Remember Me' or 'Stay Logged In' option when logging in. If it does, ensure that it is selected. If not, try logging... ⇲

Orlando Sentinel does not maintain session

Fix: Ensure that your device's settings allow the app to run in the background. Go to Settings > General > Background App Refresh and enable it f... ⇲
 
Account issue

Limited access to articles despite subscription

Fix: Log out of the app and log back in to refresh your subscription status. Sometimes, the app needs to revalidate your subscription to grant fu... ⇲
 
Search issue

Difficult to navigate and find articles

Fix: Familiarize yourself with the app's layout. Look for a search bar or a menu that categorizes articles by topics. Use the search function to... ⇲
 
Loading issue

Inconsistent article loading

Fix: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the loading issue persists. If using Wi-Fi, t... ⇲
 
Notifications issue

Excessive notifications

Fix: Adjust your notification settings within the app. Go to the app's settings and look for a notifications section where you can customize what... ⇲
 
Support issue

Poor customer service response

Fix: If you have questions or issues, try using the app's FAQ or help section, which may provide answers without needing to contact customer serv... ⇲
 
UI issue

Orlando Sentinel lacks landscape orientation

Fix: Check if your device's orientation lock is enabled. Swipe down from the top-right corner of your screen to access the Control Center and ens... ⇲

Frustrating user experience

Fix: Take time to explore the app's features and settings. Familiarizing yourself with the layout can often improve your experience. OR If the... ⇲

Inconsistent formatting changes

Fix: If you notice formatting issues, try clearing the app's cache by offloading it as mentioned earlier. This can help resolve display problems... ⇲
 
Ads issue

Frequent video pop-ups

Fix: Look for settings within the app that allow you to disable video autoplay or limit video content. This can often be found in the app's setti... ⇲

Difficult to read due to ad clutter

Fix: Try adjusting the text size in the app settings if available. This can help make the content more readable despite the ads. OR Consider u... ⇲
 
Updates issue

Old news and filler content

Fix: Check if there are settings to filter or prioritize news content. Some apps allow you to customize your news feed based on your interests.... ⇲

Orlando Sentinel not updated regularly

Fix: Check the App Store for updates regularly. Go to the App Store, tap on your profile icon, and scroll down to see if Orlando Sentinel has any... ⇲
 
Customization issue

No local news section

Fix: Check the app's settings to see if there is an option to customize your news feed to include local news. Some apps allow you to select your... ⇲
 
Links issue

Inability to access specific articles from email links

Fix: Ensure that the app is updated to the latest version, as this may resolve compatibility issues with links from emails. OR If links do not... ⇲
 
Features issue

Limited features compared to other news apps

Fix: Explore the app's settings to see if there are any features you may not be aware of. Sometimes, features are hidden in menus or require acti... ⇲
 
Payments issue

Subscription charges without access

Fix: Double-check your subscription status in the app and your App Store account to ensure it is active. If there are discrepancies, try logging... ⇲
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 what users are saying
Good experience
86.0%

Bad experience
9.5%

Neutral
4.4%

~ from our NLP analysis of 4,001 combined software ratings.

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 Private Data Orlando Sentinel collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Unlimited Digital Access: $19.99 One month free trial, then $19.99 / month.
  2. News App Only: $19.99 Enjoy the Orlando Sentinel app without limits.
  3. Unlimited Digital Access: $19.99 Apple News, our website, and our app
  4. Orlando Sentinel: $199.99 Special Yearly Offer- $59.99 for first year.
  5. Premium Story Credits: $0.99 Get access to 4 premium stories on this device.