fix problems on MyUW [iphone]

—— Run into issues on MyUW? Get help pending when official support gets back to you!

MyUW

Info:

company: University Of Washington

: https://itconnect.uw.edu/learn/tools/myuw-help-center/

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🛠️ Common MyUW Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

constantly logs out when closed

Fix: Check your device settings to ensure that background app refresh is enabled for MyUW. Go to Settings > MyUW and toggle on Background App Ref... ⇲

does not scale full screen for iPad

Fix: Check if the app has an iPad version or if it is optimized for iPad. If not, try using the app in compatibility mode by double-tapping the h... ⇲

UI issue

text is too tiny to read

Fix: Adjust the text size in your iPhone settings. Go to Settings > Display & Brightness > Text Size and increase the text size. This may help wi... ⇲

Customization issue

no option to enlarge font

Fix: Check if the app has any accessibility settings. Open the app and look for a settings or options menu where you might find font size adjustm... ⇲

Security issue

2FA sign-in reloads page

Fix: Ensure that your internet connection is stable. A weak connection can cause the app to reload during the 2FA process. Try switching between... ⇲

cannot approve 2FA without refreshing

Fix: Make sure that your device's date and time settings are set to 'Automatic'. Go to Settings > General > Date & Time and toggle on 'Set Automa... ⇲

cannot stay logged in

Fix: Check your device's settings for any battery optimization features that may be closing the app. Go to Settings > Battery and disable any bat... ⇲

Updates issue

update removed schedule visibility

Fix: Check if there is a toggle or setting within the app that allows you to view your schedule. Sometimes updates change default settings, and y... ⇲

Bugs issue