fix problems on PointCentral Smart Properties [iphone]

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—— Run into issues on PointCentral Smart Properties? Get help pending when official support gets back to you!

PointCentral Smart Properties
Info:
company: PointCentral
: http://pointcentral.com/faq/
: pointcentral.com
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Security issue

Password change process is problematic

Fix: 1. Ensure you are following the correct steps to change your password: go to settings, select 'Change Password', and follow the prompts. 2.... ⇲
 
Compatibility issue

Mobile app lacks features available on the website

Fix: 1. Check for app updates in the App Store to ensure you have the latest version. 2. Review the app's settings to see if there are any hidden... ⇲

Siri shortcuts do not work

Fix: 1. Ensure that Siri is enabled on your device and that the app has permission to use Siri. 2. Reconfigure the Siri shortcuts in the app sett... ⇲

No option to integrate with other smart home systems

Fix: 1. Check the app settings for any integration options that may not be immediately visible. 2. Look for third-party apps that may facilitate... ⇲
 
Settings issue

Thermostat settings revert unexpectedly

Fix: 1. Check if there are any scheduled settings or automation that might be overriding your manual settings. 2. Restart the thermostat and the... ⇲
 
Login issue

PointCentral Smart Properties frequently logs out

Fix: 1. Check your internet connection; a weak connection can cause the app to log out. 2. Ensure that your device's software is up to date, as o... ⇲
 
Slow issue

Slow response time for commands

Fix: 1. Ensure your internet connection is stable and strong. 2. Close any background apps that may be using bandwidth. OR 1. Restart your rou... ⇲
 
Support issue

Customer support is difficult to access

Fix: 1. Look for a help or FAQ section within the app that may provide answers to common issues. 2. Check the website for support resources or co... ⇲
 
Crashes issue

PointCentral Smart Properties crashes frequently

Fix: 1. Ensure the app is updated to the latest version. 2. Restart your iPhone to clear any temporary glitches. OR 1. Uninstall and reinstall... ⇲
 
Syncing issue

Inconsistent activity log

Fix: 1. Ensure that the app has the necessary permissions to access your location and notifications. 2. Restart the app to refresh the activity l... ⇲
 
UI issue

User interface is confusing

Fix: 1. Explore the app's settings for a tutorial or help section that may clarify its features. 2. Take time to familiarize yourself with the la... ⇲

PointCentral Smart Properties feels outdated and unrefined

Fix: 1. Check for updates in the App Store to ensure you have the latest version. 2. Explore the app settings for any customization options that... ⇲
 
Network issue

Delayed locking and unlocking of doors

Fix: 1. Check your internet connection and ensure it is stable. 2. Restart the app and the smart lock to refresh their connection. OR 1. Ensur... ⇲

Connectivity issues cause functionality problems

Fix: 1. Ensure your Wi-Fi or cellular data is stable and strong. 2. Restart your router or switch to a different network to test connectivity.... ⇲
 
Bugs issue

Alarms do not trigger as expected

Fix: 1. Check the alarm settings to ensure they are configured correctly. 2. Restart the app to refresh its functionality. OR 1. Test the alar... ⇲

PointCentral Smart Properties fails to recognize device status

Fix: 1. Restart the app and the devices to refresh their connections. 2. Check for any firmware updates for the devices that may resolve recognit... ⇲
 
Customization issue

Widgets in the app are useless

Fix: 1. Check if the widgets are enabled in the app settings. 2. Restart the app to see if the widgets refresh and start working. OR 1. If the... ⇲
 
Notifications issue

Notifications for security events are unreliable

Fix: 1. Check the app's notification settings to ensure they are enabled. 2. Restart the app to refresh its notification system. OR 1. Ensure... ⇲
 
Account issue

Difficulty in adding new users or codes

Fix: 1. Ensure you are following the correct steps to add users or codes as outlined in the app's help section. 2. Restart the app to refresh its... ⇲
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 what users are saying
Bad experience
53.3%

Good experience
35.2%

Neutral
11.5%

~ from our NLP analysis of 122 combined software ratings.

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 Private Data PointCentral Smart Properties collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location