fix problems on Nomad [iphone]

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—— Run into issues on Nomad? Get help pending when official support gets back to you!

Nomad: Conta digital em dólar
Info:
company: Nomad Fintech
: https://www.nomadglobal.com/contato
: www.nomadglobal.com
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Payments issue

Currency conversion failures

Fix: Check the current exchange rates and ensure that the app is updated to reflect the latest rates. If the app is showing outdated rates, try r... ⇲

Limited payment methods available

Fix: Explore the payment methods currently accepted by the app and consider linking alternative accounts or cards that may not have been previous... ⇲

High fees for transferring to US accounts

Fix: Review the fee structure within the app and consider adjusting the amount or frequency of transfers to minimize fees. Look for any promotion... ⇲

Delayed availability of funds after sending

Fix: Check the app for any notifications regarding processing times for transactions. Familiarize yourself with the expected timeframes for diffe... ⇲

Long processing times for transactions

Fix: Try to initiate transactions during off-peak hours when the app may experience less traffic, potentially speeding up processing times. OR... ⇲

Inability to send money directly from US bank

Fix: Consider linking a different bank account or payment method that is supported by the app for sending money. Check the app's documentation fo... ⇲
 
Slow issue

Slow response times for urgent transactions

Fix: Plan transactions in advance when possible, allowing for any delays. Set reminders for transactions that are not urgent to avoid the need fo... ⇲
 
Support issue

Unfriendly customer support

Fix: When reaching out to customer support, prepare a clear and concise summary of your issue to facilitate a quicker resolution. Use specific ex... ⇲

Bot assistance needs improvement

Fix: If the bot is not providing satisfactory answers, try rephrasing your questions or using simpler language to see if it can better understand... ⇲
 
Uploads issue

Issues with uploading documents

Fix: Ensure that the documents you are trying to upload meet the app's requirements in terms of format and size. Check for any specific guideline... ⇲
 
Bugs issue

Bugs showing erroneous funds

Fix: Log out of the app and log back in to refresh your account balance. This can sometimes resolve display issues caused by temporary glitches.... ⇲
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 what users are saying
Good experience
88.1%

Bad experience
9.8%

Neutral
2.1%

~ from our NLP analysis of 703 combined software ratings.

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 Private Data Nomad collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Contact Info
    • User Content
    • Usage Data
    • Diagnostics