—— Run into issues on Aurora CU ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that you are using a well-lit area to take pictures of the check. Avoid shadows and glare on the check. Hold the camera steady and ma... ⇲
Fix: Verify the deposit limits set by your bank. Sometimes, funds may not be available immediately due to bank policies. Check the bank's website... ⇲
Fix: Ensure that your account is eligible for mobile check deposit. Some accounts may require a certain balance or account type. Check your accou... ⇲
Fix: Clear the app's cache by going to Settings > General > iPhone Storage > Aurora CU Mobile Banking > Offload App, then reinstall it. This can... ⇲
Fix: Make sure you are using the latest version of the app. Go to the App Store, search for Aurora CU Mobile Banking, and check for updates. If a... ⇲
Fix: Refresh the app by pulling down on the transaction list to update it. Sometimes, pending transactions may not show up due to a temporary gli... ⇲
Fix: Ensure that you have a stable internet connection. If the app is not responding, try closing the app completely and reopening it. This can o... ⇲