fix problems on MobiCascais [iphone]

—— Run into issues on MobiCascais? Get help pending when official support gets back to you!

MobiCascais

Info:

company: Cascais Próxima - Gestão de Mobilidade, Espaços Urbanos e Energias

: https://www.cascais.pt/empresa-municipal/cascais-proxima

Chat with our AI-based MobiCascais Support

🛠️ Common MobiCascais Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Constant errors when not actively using the app

Fix: Ensure that the app is updated to the latest version. Go to the App Store, search for MobiCascais, and check if an update is available. If s... ⇲

Requires NIF for setup

Fix: If you do not have a NIF (Número de Identificação Fiscal), consider obtaining one if you plan to use the app regularly. You can apply for a... ⇲

Syncing issue

MobiCascais does not refresh correctly

Fix: Try manually refreshing the app. Look for a refresh button or pull down on the main screen to see if it updates the information. If this doe... ⇲

Network issue

Poor internet notice despite strong connection

Fix: Restart your iPhone. This can help reset the network settings and clear any temporary glitches that may be causing the app to misinterpret y... ⇲

Bugs issue

Frequent errors when checking out or returning bikes

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs related to transactions. Check the App Store for any availa... ⇲

Crashes issue

MobiCascais crashes with mysterious errors

Fix: Delete the app and reinstall it. This can clear any corrupted data that may be causing the crashes. Go to your iPhone's home screen, press a... ⇲

UI issue

Not user-friendly for non-Portuguese speakers

Fix: Change the language settings on your iPhone to English (or your preferred language) to see if the app supports multiple languages. Go to Set... ⇲

Payments issue

Redirects to website for payment registration

Fix: Check if the app has an option to register for payments directly within the app settings. Sometimes, payment options are hidden in the accou... ⇲

Compatibility issue

Limited functionality for overseas visitors

Fix: Check if the app has a 'Visitor' or 'Tourist' mode that may offer limited functionality without requiring full registration. Look for this o... ⇲

Customization issue

Simpler alternatives available

Fix: If you find MobiCascais cumbersome, explore other bike rental apps in your area. Look for apps with user-friendly interfaces and better revi... ⇲