fix problems on Flex [iphone]

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—— Run into issues on Flex ? Get help pending when official support gets back to you!

Flex by Jitjatjo
Info:
company: JJJ International Inc
: http://get.jitjatjo.help
: www.jitjatjo.com
Chat with our AI-based Flex Support
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Glitches issue

Glitches in the app

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Flex, and check if an update is available. Updates of... ⇲
 
Payments issue

Delayed payments

Fix: Check your payment settings in the app to ensure that your bank account or payment method is correctly linked and up to date. Sometimes, pay... ⇲

Instant pay feature often fails

Fix: Verify that your payment method supports instant pay. Some banks or payment services may have restrictions that prevent instant transfers. C... ⇲

Inconsistent payment processing

Fix: Regularly check your payment history in the app to identify any patterns or issues. If you notice inconsistencies, document them for referen... ⇲
 
Support issue

Poor customer service

Fix: Utilize the in-app support feature to submit your queries or issues. Be clear and concise in your communication to help expedite the respons... ⇲

Lack of proper management support

Fix: Utilize the in-app feedback feature to express your concerns about management support. Providing constructive feedback can sometimes lead to... ⇲

Slow response times from support

Fix: When contacting support, provide detailed information about your issue, including screenshots if possible. This can help them address your c... ⇲
 
Gameplay issue

Difficulties in booking shifts

Fix: Familiarize yourself with the booking process by reviewing any available tutorials or guides within the app. Understanding the steps can hel... ⇲

Limited gig availability

Fix: Expand your search criteria within the app to include a wider range of locations or job types. This can increase the number of gigs you see.... ⇲
 
Bugs issue

Flex malfunctions during clock-in

Fix: Before your shift, ensure that you have a stable internet connection. If possible, switch to Wi-Fi to avoid connectivity issues that can cau... ⇲
 
Messages issue

Unclear communication about job removals

Fix: Check the app regularly for updates or notifications regarding job status. Sometimes, job removals are communicated through app notification... ⇲
 
Uploads issue

Issues with document uploads

Fix: Ensure that the documents you are trying to upload meet the app's requirements (e.g., file type, size). If necessary, convert your documents... ⇲
 
Account issue

Suspensions without clear reasons

Fix: Review the app's terms of service and guidelines to ensure you are in compliance. Understanding the rules can help you avoid unintentional v... ⇲
 
UI issue

Frustrating user experience

Fix: Take time to explore all features of the app. Familiarizing yourself with the layout and options can help reduce frustration during use. O... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
85.2%

Bad experience
12.7%

Neutral
2.1%

~ from our NLP analysis of 825 combined software ratings.

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 Private Data Flex collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics