fix problems on My Little Pony [iphone]

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—— Run into issues on My Little Pony? Get help pending when official support gets back to you!

My Little Pony: Story Creator
Info:
company: PlayDate Digital
: http://playdatedigital.com/contact-us/
: playdatedigital.com
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characters left:
 
Payments issue

In-app purchases are expensive

Fix: 1. Set a budget for in-app purchases and stick to it. Look for sales or discounts that may occur during special events or holidays. 2. Use t... ⇲
 
Glitches issue

Glitches when rotating characters

Fix: 1. Restart the app to see if the glitch resolves itself. 2. Ensure your device's software is up to date. Go to Settings > General > Software... ⇲

Characters disappear when resized

Fix: 1. Avoid resizing characters too much. Stick to moderate adjustments to see if that prevents them from disappearing. 2. Restart the app afte... ⇲
 
Loading issue

Backgrounds sometimes do not load

Fix: 1. Check your internet connection. A weak connection can affect loading times. Switch to a stronger Wi-Fi network if possible. 2. Clear the... ⇲
 
Audio issue

Microphone feature does not work

Fix: 1. Check the app permissions. Go to Settings > Privacy > Microphone and ensure that My Little Pony: Story Creator has permission to access t... ⇲
 
Video issue

My Little Pony does not save videos

Fix: 1. Ensure you have enough storage space on your device for saving videos. Go to Settings > General > iPhone Storage. 2. Check if there are a... ⇲
 
Backup issue

Difficulty restoring purchases

Fix: 1. Ensure you are logged into the same Apple ID that made the original purchases. Go to Settings > [your name] to check your Apple ID. 2. Lo... ⇲
 
Ads issue

Ads appear frequently

Fix: 1. Check if there is an option to remove ads through a one-time purchase in the app settings. 2. Limit your usage of the app to specific tim... ⇲
 
Slow issue

My Little Pony performance is slow on older devices

Fix: 1. Close other apps running in the background to free up resources. Double-click the home button and swipe up on apps to close them. 2. Rest... ⇲
 
Permissions issue

Some features are not accessible after age verification

Fix: 1. Double-check the age entered during verification. If incorrect, try re-entering the correct age. 2. Look for any settings in the app that... ⇲
 
Customization issue

Limited props and backgrounds

Fix: 1. Use the available props creatively. Combine them in unique ways to enhance your stories. 2. Check for updates or seasonal events that may... ⇲

No option to create custom characters

Fix: 1. Use the existing characters creatively by mixing and matching their features. 2. Check for updates or community events that may introduce... ⇲
 
Bugs issue

Bugs prevent viewing created stories

Fix: 1. Restart the app and try accessing your stories again. 2. Ensure the app is updated to the latest version to benefit from bug fixes. OR... ⇲
 
Freezing issue

My Little Pony freezes during recording

Fix: 1. Close other apps running in the background to free up memory. 2. Restart your device to refresh its performance. OR 3. Try recording i... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
76.0%

Bad experience
17.5%

Neutral
6.5%

~ from our NLP analysis of 858 combined software ratings.

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 Private Data My Little Pony collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.

  Cost of Subscriptions
  1. Unlock Everything: $9.99 Unlocks all characters.
  2. iMessage Sticker Pack: $0.00 50+ stickers for the iMessage application. Decorate your messages with fun MLP stickers!
  3. All My Little Ponies: $6.99 Unlocks all ponies.
  4. All Equestria Girls: $5.99 Unlocks all Equestria Girls
  5. Unlock Everything: $14.99 Unlock all packs and assets
  6. Winter Pack: $2.99 Unlock 6 Winter BG, ponies & holiday props
  7. Remove Ads: $1.99 All Ads will be permanently stopped
  8. The Movie Collection: $4.99 Unlock The Movie Collection Bundle
  9. Best Friend Bundle: $9.99 Unlock BestFriend Bundle
  10. Better to Be Bad Collection: $4.99 Unlock Better to Be Bad Collection Bundle