—— Run into issues on Road To Hana? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart the app: Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as delays can occur with poor connectivity. Switch between... ⇲
Fix: 1. Force close the app: Double-tap the home button (or swipe up from the bottom) and swipe the app off the screen. Reopen the app to see if... ⇲
Fix: 1. Enable location services: Go to Settings > Privacy > Location Services and ensure that location services are turned on for the app. Set i... ⇲
Fix: 1. Pre-plan your route: Before starting your tour, review the attractions and plan your stops to ensure you don’t miss any. 2. Use a timer:... ⇲
Fix: 1. Verify locations: Cross-check the suggested stops with a reliable map app to ensure accuracy. 2. Update the app: Make sure you have the l... ⇲
Fix: 1. Download offline content: Check if the app allows you to download audio tours or maps for offline use. This can help you access content w... ⇲
Fix: 1. Download maps for offline use: If the app allows, download maps and audio content while connected to Wi-Fi to use them offline. 2. Use a... ⇲
Fix: 1. Download content: If the app allows, download audio tours and maps while connected to Wi-Fi to use them offline. 2. Use a different app:... ⇲
Fix: 1. Move to a different location: If you are in an area with poor signal, try moving to a location with better reception, such as higher grou... ⇲
Fix: 1. Check app settings: Look for sound settings within the app. There may be an option to mute or adjust notification sounds. 2. Adjust devic... ⇲
Fix: 1. Adjust audio settings: Check if there are settings for audio delay or timing within the app. Adjust these settings to see if it improves... ⇲
Fix: 1. Check for updates: Ensure you have the latest version of the app, as updates may include new audio content or improvements. 2. Explore se... ⇲
Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout and features. Look for a help or tuto... ⇲
Fix: 1. Zoom in/out: Try zooming in and out on the map to get a better view of the location indicators. This can sometimes clarify their position... ⇲