—— Run into issues on OrangeU? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the app settings to see if there is an option to adjust video playback settings. Look for a 'Video Quality' or 'Display' section in th... ⇲
Fix: Ensure that your device's date and time settings are correct. Go to 'Settings' > 'General' > 'Date & Time' and enable 'Set Automatically'. I... ⇲
Fix: Check if there are any settings within the app that manage session timeouts. If available, adjust these settings to extend the session durat... ⇲
Fix: Double-check your login credentials for accuracy. Ensure that there are no typos in your username or password. If you have forgotten your pa... ⇲
Fix: Try resetting your password using the 'Forgot Password' option on the login screen. Follow the prompts to receive a reset link via email.... ⇲
Fix: Clear your browser cache and cookies if you are accessing the app through a web browser. Go to 'Settings' > 'Safari' > 'Clear History and We... ⇲
Fix: Check if the fitbooks are available in your region or if there are any restrictions. Sometimes, content may be region-locked. If so, conside... ⇲
Fix: Check for any app updates in the App Store. An update may resolve ongoing issues that have made the app unusable. If an update is available,... ⇲