fix problems on Trace Teams [iphone]

—— Run into issues on Trace Teams? Get help pending when official support gets back to you!

Trace Teams

Info:

company: AlpineReplay, Inc.

: https://support.traceup.com/

: traceup.com

Chat with our AI-based Trace Teams Support

🛠️ Common Trace Teams Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Clunky webpage design

Fix: Try using a different web browser to access the Trace Teams webpage. Sometimes, certain browsers handle webpage designs better than others.... ⇲

Requires mute to be turned off for each video

Fix: Check the app settings to see if there is an option to set the default audio for videos. If available, set it to 'on' so that you don't have... ⇲

Performance issue

Poor mobile performance

Fix: Ensure that your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update to check for updates. Keeping your... ⇲

Account issue

Subscription issues with account access

Fix: Log out of your account and log back in. This can sometimes refresh your subscription status. To log out, go to the app settings and select... ⇲

Account access issues

Fix: Ensure that you are entering the correct login credentials. If you have forgotten your password, use the 'Forgot Password' feature to reset... ⇲

Settings issue

Roster settings error

Fix: Try resetting the roster settings. Go to the roster management section in the app, look for an option to reset or refresh the settings, and... ⇲

Compatibility issue

Limited compatibility with devices

Fix: Check the app's compatibility list on the App Store to ensure your device meets the requirements. If your device is not compatible, consider... ⇲

Video issue

Inconsistent video quality

Fix: Check your internet connection speed. A slow connection can lead to poor video quality. Use a speed test app to measure your connection and... ⇲

Bugs issue

AI tracking inaccuracies

Fix: Ensure that the app has the necessary permissions to access your device's camera and location. Go to Settings > Privacy and check the permis... ⇲

Uploads issue

Long upload times

Fix: Compress your video files before uploading. Use a video compression app to reduce file size, which can help speed up the upload process. O... ⇲

UI issue

Redirects to web browser for app functions

Fix: Check if there are any app updates available. Sometimes, updates can fix bugs related to app functionality. Go to the App Store and check fo... ⇲

Frequent login requirements

Fix: Check if the app has a 'Remember Me' or 'Stay Logged In' option when logging in. Make sure to enable this feature to reduce the frequency of... ⇲

Gameplay issue

Limited player roster management

Fix: Explore the app settings to see if there are any options to customize or expand your roster management features. Sometimes, there are hidden... ⇲

Updates issue

Removed features without notice

Fix: Check the app's update notes in the App Store to see if the removed features were mentioned. This can provide context on changes made in rec... ⇲

Support issue

No customer service phone support

Fix: Utilize the app's help or FAQ section for common issues and troubleshooting tips. This can often provide immediate assistance without needin... ⇲

Missing parts and delayed shipping

Fix: Check your order status in the app or website to see if there are updates regarding your shipment. Sometimes, tracking information can provi... ⇲

Loading issue

Trace Teams constantly loading or blank

Fix: Force close the app and restart it. On iPhones, swipe up from the bottom of the screen (or double-tap the home button) and swipe the app off... ⇲

Network issue

Dysfunctional app with connection issues

Fix: Check your internet connection and switch between Wi-Fi and mobile data to see if the issue persists. A stable connection is crucial for app... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

51.8%

Bad experience

42.7%

Neutral

5.5%

~ from our NLP analysis of 164 combined software ratings.

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Private Data Trace Teams collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content
- Diagnostics