fix problems on EVA AIR [iphone]

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—— Run into issues on EVA AIR? Get help pending when official support gets back to you!

EVA AIR
Info:
company: EVA Airways Corp. 長榮航空
: https://www.evaair.com/en-us/mobile/
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Settings issue

Cannot manage trips effectively

Fix: To manage your trips better, consider using the 'My Trips' section of the app. Ensure you have entered your flight details correctly. If the... ⇲

No option for multiple city bookings

Fix: If the app does not support multiple city bookings, consider using the EVA AIR website, which may have more flexible booking options. OR... ⇲
 
Compatibility issue

Does not support Apple Wallet

Fix: Since the app does not support Apple Wallet, you can manually add your boarding passes to Apple Wallet by taking a screenshot of your boardi... ⇲
 
Notifications issue

Notifications are unclear and outdated

Fix: Check your notification settings in the app by going to Settings > Notifications. Ensure that notifications are enabled and that you have se... ⇲
 
Customization issue

No option to edit profile information

Fix: If you cannot edit your profile information in the app, try accessing your account through the EVA AIR website. Log in to your account and l... ⇲
 
Account issue

Inconsistent account recognition

Fix: To resolve account recognition issues, ensure that you are using the correct login credentials. If you have multiple accounts, double-check... ⇲

Inability to access membership information

Fix: If you cannot access your membership information, try logging into the EVA AIR website instead, as it may provide more comprehensive access... ⇲
 
Slow issue

Slow app performance

Fix: If the app is running slowly, try closing other apps running in the background. Double-tap the home button (or swipe up from the bottom on n... ⇲
 
Login issue

Frequent login issues

Fix: If you are experiencing frequent login issues, ensure that your password is saved correctly in your device's password manager. You can also... ⇲
 
Support issue

Limited customer support options

Fix: If you need assistance, check the EVA AIR website for FAQs or support articles that may address your issue. This can often provide quicker s... ⇲
 
Bugs issue

Inaccurate reservation information

Fix: If you notice inaccuracies in your reservation information, try logging out and back into the app to refresh your data. This can sometimes r... ⇲

Poor check-in and boarding pass functionality

Fix: If you are having trouble with check-in, try checking in through the EVA AIR website instead. This may provide a smoother experience than th... ⇲

Bugs in viewing reservations

Fix: If you experience bugs while viewing reservations, try logging out and back into the app to refresh your session. This can often resolve dis... ⇲
 
Updates issue

Lack of updated flight status

Fix: To get the most accurate flight status, check the EVA AIR website or use a flight tracking app that provides real-time updates. This can be... ⇲
 
UI issue

Repetitive data entry required

Fix: To minimize repetitive data entry, save your frequent travel details in the app if the option is available. This can help autofill informati... ⇲
 
Ads issue

Ads interrupt navigation

Fix: If ads are interrupting your navigation, try to navigate through the app quickly to minimize the impact. Familiarize yourself with the layou... ⇲
 
Freezing issue

Frequent app freezing

Fix: If the app frequently freezes, try uninstalling and reinstalling the app. This can clear any corrupted data that may be causing the issue.... ⇲
 
Installation issue

Difficult installation process

Fix: If you encounter issues during installation, ensure you have enough storage space on your device. Go to Settings > General > iPhone Storage... ⇲
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 what users are saying
Good experience
80.6%

Bad experience
15.3%

Neutral
4.1%

~ from our NLP analysis of 4,225 combined software ratings.

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 Private Data EVA AIR collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics