fix problems on GuysOnly [iphone]

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—— Run into issues on GuysOnly? Get help pending when official support gets back to you!

GuysOnly: Dating for Gay Guys
Info:
company: Maroni Limited
: https://www.guysonly.com/contacts/
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Payments issue

High cost for messaging

Fix: To manage costs, consider using the app's free messaging options more strategically. Engage with users who are also using the free messaging... ⇲

Limited free messaging

Fix: Maximize your free messaging by being selective about who you message. Focus on profiles that interest you the most to ensure that your limi... ⇲

Credits deplete quickly

Fix: Monitor your credit usage closely. Keep track of how many credits you use for each message and adjust your messaging habits accordingly to c... ⇲

Charges by minute for chat

Fix: To avoid unexpected charges, set a budget for how long you will chat and stick to it. Use a timer to keep track of your chat duration. OR... ⇲

Lack of upfront payment information

Fix: Before committing to any purchases, review the app's terms and conditions or payment policy, which should outline all costs associated with... ⇲

Unclear payment structure

Fix: Take the time to read through the app's payment policy and FAQs to understand how payments are structured. This can help clarify any confusi... ⇲

High additional fees

Fix: Review your subscription plan and any additional services you may be using. Consider downgrading to a plan that better fits your budget if y... ⇲
 
Bugs issue

Bots used for communication

Fix: Be cautious when interacting with profiles that respond too quickly or with generic messages. If you suspect a bot, report the profile to th... ⇲

GuysOnly can be addictive

Fix: Set specific time limits for using the app each day to help manage your usage and prevent it from becoming addictive. OR Engage in other... ⇲
 
Support issue

Customer service unresponsive

Fix: If you need assistance, try reaching out through multiple channels such as email, in-app support, or social media. Sometimes, different chan... ⇲
 
Registration issue

Account creation issues

Fix: Ensure that you are entering all required information correctly and that your internet connection is stable. If you encounter an error, try... ⇲
 
Privacy issue

Professional photos of members

Fix: When browsing profiles, look for users who have a variety of photos that showcase their personality and interests, rather than just professi... ⇲
 
UI issue

Inconsistent user experience

Fix: If you experience inconsistencies, try clearing the app's cache or reinstalling the app to ensure you have the latest version and that any b... ⇲
 
Messages issue

Unwanted messages from users

Fix: Utilize the app's blocking feature to prevent unwanted users from messaging you. This can help create a more enjoyable experience. OR Adj... ⇲

Messages feel automated

Fix: To encourage more personalized responses, ask open-ended questions that require thoughtful answers, rather than simple yes or no questions.... ⇲
 
Customization issue

Limited local matches

Fix: Expand your search radius in the app's settings to increase the number of potential matches you can see. OR Consider using the app during... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
73.0%

Bad experience
25.1%

Neutral
1.9%

~ from our NLP analysis of 586 combined software ratings.

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 Private Data GuysOnly collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data

  Cost of Subscriptions
  1. 20 Credits: $22.99 20 Credits
  2. Membership: $24.99 Membership
  3. 150 Credits: $99.99 150 Credits
  4. Membership: $9.99 Membership
  5. 50 Credits: $49.99 50 Credits