fix problems on IFinance 5 [iphone]

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—— Run into issues on IFinance 5? Get help pending when official support gets back to you!

iFinance 5
Info:
company: Synium Software GmbH
: https://www.syniumsoftware.com/support
: www.syniumsoftware.com
Chat with our AI-based iFinance 5 Support
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Freezing issue

iFinance 5 freezes between actions

Fix: Clear the app's cache by going to your iPhone's settings, selecting 'iFinance 5', and then choosing 'Clear Cache'. This can help improve per... ⇲

Mobile app freezes

Fix: Ensure that your iPhone has enough storage space available. Go to Settings > General > iPhone Storage to check. If storage is low, delete un... ⇲
 
Slow issue

Slow performance

Fix: Check for any available updates for iFinance 5 in the App Store. Developers often release updates that improve performance and fix bugs. Kee... ⇲
 
Syncing issue

Plaid import errors

Fix: Ensure that your bank account is compatible with Plaid. Check the list of supported banks on the Plaid website. If your bank is supported, t... ⇲

Transactions not updating

Fix: Check your internet connection to ensure that it is stable. A weak connection can prevent transactions from updating. Try switching between... ⇲
 
Bugs issue

Poor reconciliation process

Fix: To improve the reconciliation process, make sure to regularly categorize your transactions as they occur. This will make it easier to match... ⇲

Corrupted database issues

Fix: If you suspect database corruption, back up your data by exporting it to a CSV file or another format if the app allows. Then, uninstall and... ⇲

Bugs in analysis section

Fix: If you encounter bugs in the analysis section, try restarting the app to see if that resolves the issue. Sometimes, a simple restart can fix... ⇲
 
Payments issue

Frequent re-establishment of purchase

Fix: Check your subscription status in the app settings to ensure that your purchase is active. If it shows as inactive, try restoring your purch... ⇲

Recurring subscription required for account connections

Fix: Review the subscription options in the app settings to understand what features are included in the free version versus the paid version. Th... ⇲
 
Login issue

Inconsistent Apple sign-in

Fix: Ensure that your Apple ID is functioning properly by checking it in the Settings app. If there are issues with your Apple ID, resolve them f... ⇲
 
UI issue

User unfriendly interface

Fix: Familiarize yourself with the app by exploring all the menus and options. Take notes on where specific features are located to make navigati... ⇲

Hard to read interface

Fix: Adjust the text size and display settings on your iPhone by going to Settings > Display & Brightness. Increasing text size can help improve... ⇲
 
Customization issue

Difficult to eliminate old comments

Fix: To delete old comments, navigate to the transaction or budget item where the comment is located. Look for an edit or delete option next to t... ⇲
 
Ads issue

Pop-ups interrupting usage

Fix: Check the app settings for any options to disable notifications or pop-ups. Look for a 'Notifications' or 'Pop-up Settings' section in the a... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
84.0%

Bad experience
8.0%

Neutral
8.0%

~ from our NLP analysis of 100 combined software ratings.

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 Private Data iFinance 5 collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data

  Cost of Subscriptions
  1. Online Services (monthly): $5.99 Connect your bank accounts.
  2. Online Services Plus (monthly): $6.99 Connect your bank accounts.
  3. Online Services Plus (annual): $69.99 Connect your bank accounts.
  4. Online Services (annual): $49.99 Connect your bank accounts.