fix problems on Video Editor · [iphone]

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—— Run into issues on Video Editor ·? Get help pending when official support gets back to you!

Video Editor ·
Info:
company: Luni
: http://support.appfeedbacks.com/1438312320
: www.luni.app
Chat with our AI-based Video Editor · Support
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Audio issue

Background audio feature doesn't work

Fix: 1. Ensure that the audio file you are trying to use is supported by the app. Check the app's documentation for compatible audio formats. 2.... ⇲
 
Payments issue

Watermark cannot be removed despite subscription

Fix: 1. Ensure that your subscription is active. Go to Settings > [Your Name] > Subscriptions and check the status of your Video Editor subscript... ⇲
 
Slow issue

Laggy performance

Fix: 1. Close all other apps running in the background to free up resources. 2. Restart your iPhone to clear temporary files and refresh system... ⇲
 
Ads issue

Ads interrupt editing

Fix: 1. Check if the app offers an ad-free version or subscription option. If available, consider upgrading to remove ads. 2. If you are using a... ⇲
 
Customization issue

Limited music options

Fix: 1. Explore the app's settings to see if there are options to import your own music files from your device. 2. Use third-party music apps to... ⇲

Confusing transition effects

Fix: 1. Experiment with different transition effects in a test project to see how they work. 2. Look for a help section or tutorial within the a... ⇲

Limited control over video dimensions

Fix: 1. Check the app's settings for any options related to aspect ratio or video dimensions. 2. If the app does not allow for custom dimensions... ⇲

Difficult to label and combine videos

Fix: 1. Explore the app's features to see if there are specific tools for labeling and combining videos. 2. Look for tutorials or guides that de... ⇲
 
UI issue

Difficult to navigate interface

Fix: 1. Spend some time exploring the app's features and layout. Familiarize yourself with the icons and menus. 2. Look for any tutorial or help... ⇲
 
Syncing issue

Inconsistent saving of projects

Fix: 1. Ensure you are saving your projects regularly by tapping the save button after making changes. 2. Check if there is an auto-save feature... ⇲
 
Support issue

No response from customer support

Fix: 1. Check the app's FAQ or help section for common issues and solutions that may address your concerns. 2. Look for community forums or user... ⇲
 
Uploads issue

Issues with importing music files

Fix: 1. Ensure the music files you are trying to import are in a supported format (e.g., MP3, WAV). Check the app's documentation for compatible... ⇲
 
Video issue

Poor video quality after export

Fix: 1. Check the export settings in the app and ensure you are selecting the highest quality available. 2. Ensure your device has enough storag... ⇲
 
Glitches issue

Frequent glitches and bugs

Fix: 1. Ensure the app is updated to the latest version available in the App Store, as updates often fix bugs. 2. Restart your iPhone to clear t... ⇲
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 what users are saying
Good experience
91.3%

Bad experience
4.4%

Neutral
4.3%

~ from our NLP analysis of 219,101 combined software ratings.

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 Private Data Video Editor · collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • User Content
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Premium : 1 month: $7.99 Premium version of Video Editor
  2. Premium : 1 month: $9.99 Premium version of Video Editor
  3. Premium : 1 week: $3.99 Premium version of Video Editor
  4. Premium : 1 month 12.99: $12.99 Premium version of Video Editor
  5. Premium : 1 month: $9.99 Premium version of Video Editor
  6. Premium : 1 year: $39.99 Premium version
  7. Premium : 1 year: $69.99 Premium version of Video Editor
  8. Premium : 1 year (NT): $39.99 Premium version of Video Editor
  9. Premium : 1 year: $29.99 Premium version
  10. Premium : 3 months: $14.99 Premium version