fix problems on Musalla [iphone]

—— Run into issues on Musalla? Get help pending when official support gets back to you!

Musalla

Info:

company: Isak Hasen

: https://support.musalla.co/

Chat with our AI-based Musalla Support

🛠️ Common Musalla Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Musalla freezes while watching stream

Fix: 1. Close other apps: Double-click the Home button (or swipe up from the bottom on iPhone X and later) to view all open apps. Swipe up on any... ⇲

slow loading times

Fix: 1. Check your internet connection: Ensure you are connected to a stable Wi-Fi network or have a strong cellular signal. You can test your co... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Ensure you have the latest version of Musalla by checking the App Store for updates. 2. Free up storage: Go to Settings >... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download content: If Musalla allows for downloading specific content for offline use, make sure to download any available resources while... ⇲

Support issue

poor customer support

Fix: 1. Use in-app help: Check if Musalla has a help or FAQ section within the app that can provide answers to common questions. 2. Search online... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Musalla and ensure that notifications are enabled and set to your preferenc... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app’s layout and features. Look for a tutorial or help section that may... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Go to the app settings to see if there are any hidden customization options that you may have overlooked. 2. Provide fe... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for Musalla. 2. Enable Low Power Mode: Go to... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum requirements for Musalla. If not, consider updating your device if possib... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

84.2%

Bad experience

15.8%

Neutral

0.0%

~ from our NLP analysis of 19 combined software ratings.

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Private Data Musalla collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- User Content
- Diagnostics