fix problems on Crew Access [iphone]

—— Run into issues on Crew Access ? Get help pending when official support gets back to you!

Crew Access Mobile

Info:

company: CAE Inc.

: https://help.cae.com

Chat with our AI-based Crew Access Support

🛠️ Common Crew Access Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

widget unable to update information

Fix: 1. Ensure that the app has the necessary permissions to access your device's data. Go to Settings > Privacy > Widgets and check if Crew Acce... ⇲

Crew Access keeps crashing

Fix: 1. Update the app to the latest version available in the App Store. Developers often release updates to fix bugs that cause crashes. 2. Res... ⇲

UI issue

navigation issues

Fix: 1. Ensure that your location services are enabled for the app. Go to Settings > Privacy > Location Services and make sure Crew Access Mobile... ⇲

not user-friendly

Fix: 1. Familiarize yourself with the app by exploring all its features and settings. Sometimes, user-friendliness improves with understanding.... ⇲

DHD or operating crew not displayed

Fix: 1. Ensure that you have a stable internet connection, as this may affect data display. 2. Check if there are any settings within the app th... ⇲

Updates issue

no option to accept or refuse updates

Fix: 1. Check the app settings for any options related to updates. Go to Settings within the Crew Access Mobile app and look for update preferenc... ⇲

Notifications issue

excessive notifications

Fix: 1. Go to Settings > Notifications > Crew Access Mobile and adjust the notification settings. You can turn off notifications or customize the... ⇲

login technical problems

Fix: 1. Ensure that you are entering the correct username and password. Double-check for any typos. 2. If you have forgotten your password, use... ⇲

technical difficulties during login

Fix: 1. Ensure that you are using the correct login credentials. Double-check for any typos. 2. If you have forgotten your password, use the 'Fo... ⇲

Loading issue

widget not loading

Fix: 1. Remove the widget from your home screen and re-add it. Long press on the widget, select 'Remove Widget', then add it back from the widget... ⇲

Account issue

account locked frequently

Fix: 1. Ensure that you are using the correct login credentials. If you are unsure, reset your password. 2. Avoid multiple failed login attempts... ⇲

password reset required often

Fix: 1. Check if there are any security policies in place that require frequent password changes. If so, follow the guidelines provided. 2. Use... ⇲

Slow issue

slow sign-in

Fix: 1. Ensure that your internet connection is stable. Switch between Wi-Fi and cellular data to see if it improves sign-in speed. 2. Clear the... ⇲

Network issue

offline functionality lost

Fix: 1. Check if the app has an offline mode that needs to be enabled. Go to the app settings and look for offline options. 2. Ensure that you h... ⇲

Bugs issue

widget not working

Fix: 1. Remove the widget and re-add it to your home screen. Long press on the widget, select 'Remove Widget', then add it back from the widget g... ⇲