fix problems on Wehealth Notify [iphone]

—— Run into issues on Wehealth Notify? Get help pending when official support gets back to you!

Wehealth Notify

Info:

company: University of Arizona

: https://help.wehealth.org

: wehealth.org

Chat with our AI-based Wehealth Notify Support

🛠️ Common Wehealth Notify Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Unclear risk level ranking

Fix: To better understand the risk level ranking, check the app's help or FAQ section for any explanations provided. If this is not available, co... ⇲

Confusing setup process

Fix: Follow a step-by-step guide for setting up the app. Look for online tutorials or videos that visually demonstrate the setup process. This ca... ⇲

Privacy issue

Lack of exposure details

Fix: Check the app settings to see if there are options to enable more detailed exposure notifications. Sometimes, apps have settings that allow... ⇲

No clear explanation of risk levels

Fix: Look for any educational resources within the app, such as tutorials or guides, that explain how risk levels are determined. If these resour... ⇲

Notifications issue

Delayed notifications

Fix: Ensure that your phone's notification settings for Wehealth Notify are enabled. Go to Settings > Notifications > Wehealth Notify and make su... ⇲

No significant exposure notifications

Fix: Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services and make sure Wehealth Notify is set to... ⇲

Account issue

Insufficient user base

Fix: Encourage friends and family to download and use the app. The more users there are, the more effective the app will be in providing notifica... ⇲

Limited public awareness

Fix: Share your positive experiences with the app on social media or community boards to raise awareness. Personal testimonials can encourage oth... ⇲

Lack of effective public information campaign

Fix: Stay informed through reputable health organizations or local health departments that may provide information on the app and its usage. This... ⇲

Inability to report positive results easily

Fix: Check the app for any feedback or reporting features that may allow you to share positive results. If none exist, consider keeping a persona... ⇲

Not enough actionable next steps provided

Fix: Create a personal action plan based on the notifications you receive. For example, if you receive a notification about potential exposure, o... ⇲

Bugs issue

Bugs and performance issues

Fix: Regularly check for app updates in the App Store. Developers often release updates to fix bugs and improve performance. Go to the App Store,... ⇲

Updates issue

Inconsistent updates

Fix: Check the app's update history in the App Store to see if there are any patterns in the update frequency. If updates are infrequent, conside... ⇲

Battery issue

Battery drain

Fix: Check the app's background activity settings. Go to Settings > Wehealth Notify and adjust the background app refresh settings to limit batte... ⇲

Compatibility issue

Wehealth Notify not included in regional app list

Fix: Check if your region has specific requirements for app inclusion. Sometimes, apps may not be available due to regulatory issues. Stay update... ⇲