fix problems on Dedham Savings [iphone]

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—— Run into issues on Dedham Savings? Get help pending when official support gets back to you!

Dedham Savings
Info:
company: Dedham Savings
: http://www.dedhamsavings.com/about-us-contact-us.htm
Chat with our AI-based Dedham Savings Support
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Login issue

Face ID fails to work consistently

Fix: 1. Re-enable Face ID: Go to Settings > Face ID & Passcode, enter your passcode, and ensure that the Dedham Savings app is enabled under 'Use... ⇲

Session expires unexpectedly

Fix: 1. Adjust app settings: Check if there are any session timeout settings within the app. If available, extend the session duration if possibl... ⇲

Inconsistent login information saving

Fix: 1. Check iCloud Keychain: Go to Settings > Passwords, and ensure that iCloud Keychain is enabled. This will help save and autofill your logi... ⇲

Error codes during login

Fix: 1. Verify your credentials: Double-check that you are entering the correct username and password. If you have forgotten your password, use t... ⇲
 
Payments issue

Mobile deposit issues

Fix: 1. Ensure proper lighting: When taking pictures of checks, ensure you have good lighting and that the check is flat and well-aligned within... ⇲
 
UI issue

Poor user interface on bill pay page

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the bill pay page to understand its layout and features. This may help yo... ⇲

Frustrating navigation on recent transactions page

Fix: 1. Use filters: If available, use any filtering options to narrow down your recent transactions to make navigation easier. OR 2. Take not... ⇲
 
Updates issue

Delayed account data updates

Fix: 1. Refresh the app: Pull down on the account overview page to refresh the data. This can help update the information displayed. OR 2. Che... ⇲
 
Support issue

Unresponsive customer support

Fix: 1. Use in-app support: Check if there is an in-app support feature or FAQ section that may address your concerns without needing to contact... ⇲
 
Security issue

Tedious security questions

Fix: 1. Review security settings: Go to the app settings and see if you can change or simplify your security questions to something easier to rem... ⇲

Inability to use secure Apple passwords

Fix: 1. Enable iCloud Keychain: Go to Settings > [your name] > iCloud > Keychain and ensure it is turned on. This allows you to use secure passwo... ⇲
 
Crashes issue

Dedham Savings crashes after updates

Fix: 1. Restart your iPhone: After an update, restart your device to clear any temporary issues that may cause the app to crash. OR 2. Reinsta... ⇲
 
Loading issue

Dedham Savings does not load after multiple attempts

Fix: 1. Check for app updates: Ensure you are using the latest version of the app by checking the App Store for updates. OR 2. Free up storage... ⇲
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 what users are saying
Good experience
97.0%

Bad experience
1.7%

Neutral
1.3%

~ from our NLP analysis of 1,999 combined software ratings.

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 Private Data Dedham Savings collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Usage Data
    • Other Data