fix problems on Orah Student App [iphone]

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—— Run into issues on Orah Student App? Get help pending when official support gets back to you!

Orah Student App
Info:
company: Boardingware
: http://success.orah.com/boarding-students
: www.orah.com
Chat with our AI-based Orah Student App Support
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Account issue

randomly logs users out

Fix: Check your app settings for any session timeout options. If available, adjust the timeout settings to a longer duration to prevent being log... ⇲

wrong account type error

Fix: Double-check that you are logging in with the correct account type (e.g., student, teacher). If you have multiple accounts, ensure you are u... ⇲
 
Crashes issue

Orah Student App frequently crashes

Fix: Make sure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. Keeping your de... ⇲
 
UI issue

inconsistent capitalization

Fix: This issue may be related to the app's design. If you notice inconsistent capitalization in text fields, try to report it through the app's... ⇲

keyboard covers text input

Fix: When the keyboard appears, try tapping on the text input field again to see if it adjusts the view. If it doesn't, you can try rotating your... ⇲

requires excessive clicks to sign in/out

Fix: Look for a 'Remember Me' or 'Stay Signed In' option on the login screen. Enabling this feature can reduce the number of clicks needed to sig... ⇲

poor user interface

Fix: Familiarize yourself with the app's layout and features. Sometimes, spending a little time exploring can help you understand how to navigate... ⇲

not user-friendly

Fix: Take notes on specific features that you find difficult to use. This can help you identify patterns and areas where you need more assistance... ⇲
 
Security issue

PIN number redundancy

Fix: Check if there is an option in the app settings to disable the PIN requirement for certain actions. If not, consider using a simpler PIN tha... ⇲
 
Settings issue

template feature does not save location

Fix: Ensure that you have granted the app permission to access your location. Go to Settings > Privacy & Security > Location Services and check t... ⇲
 
Compatibility issue

does not work with iPhone shortcuts

Fix: Check if the app has any built-in support for iPhone shortcuts in its settings. If it does, enable those features to integrate the app with... ⇲
 
Registration issue

no account creation option

Fix: If the app does not provide an account creation option, check if there is a website associated with the app where you can create an account.... ⇲
 
Bugs issue

Orah Student App does not function properly after school hours

Fix: Check if there are any settings within the app that restrict its functionality based on time. If so, adjust those settings to allow access a... ⇲
 
Performance issue

overall performance is unsatisfactory

Fix: Regularly update the app to the latest version, as updates often include performance improvements and bug fixes. Go to the App Store, search... ⇲
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 what users are saying
Bad experience
93.9%

Good experience
4.9%

Neutral
1.2%

~ from our NLP analysis of 164 combined software ratings.

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 Private Data Orah Student App collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics