—— Run into issues on 嘀嗒出行-顺风车出租车出行必用? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the app's fare policy in the settings or help section to understand how fares are calculated and what the refund process is. If you be... ⇲
Fix: If you are a foreigner or do not have a Chinese ID, check if the app allows for alternative forms of identification, such as a passport. Go... ⇲
Fix: Review your payment history in the app to identify any duplicate charges. If you find duplicates, take screenshots and contact customer supp... ⇲
Fix: Before confirming a ride, check the fare estimate provided in the app and compare it with other ride-sharing apps to gauge accuracy. If the... ⇲
Fix: Check the app's promotions or coupon section to ensure that the coupon is still valid and applicable to your ride. Make sure to enter the co... ⇲
Fix: Manually type the address into the app. If you have the address saved in another app (like Notes or Maps), you can switch between apps to vi... ⇲
Fix: Explore the app settings to customize your preferences, which may improve your experience. Look for options related to notifications, interf... ⇲
Fix: Familiarize yourself with the new icons by exploring the app after an update. Take note of any changes in functionality associated with the... ⇲
Fix: Enable automatic updates for the app in your iPhone settings to ensure you always have the latest version. Go to Settings > App Store > App... ⇲
Fix: Clear the app's cache by going to your iPhone settings, selecting the app, and choosing to clear data if that option is available. Restart t... ⇲
Fix: Try booking rides during peak hours when more drivers are available. If a driver cancels, wait a few minutes and try booking again to see if... ⇲
Fix: Try booking rides during less busy times or in areas with higher driver density. If you consistently have issues, consider using alternative... ⇲
Fix: Ensure that your app has the necessary permissions to access your contacts and send messages. Go to Settings > Privacy > Contacts and check... ⇲
Fix: Look for an option in the app settings to disable ads or limit notifications. Some apps offer a premium version that removes ads for a fee.... ⇲