fix problems on 铁路12306 [iphone]

—— Run into issues on 铁路12306? Get help pending when official support gets back to you!

铁路12306

Info:

company: 中国铁道科学研究院集团有限公司

: http://www.12306.cn

Chat with our AI-based 铁路12306 Support

🛠️ Common 铁路12306 Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

System busy message during photo upload

Fix: Try uploading your photos during off-peak hours when server traffic is lower. This can help reduce the chances of encountering a 'system bus... ⇲

Not user-friendly for non-Chinese users

Fix: Use a translation app or service to help navigate the app. You can take screenshots of the app and translate the text using Google Translate... ⇲

Registration issue

Complicated verification process

Fix: Prepare all necessary documents in advance, such as your ID and any required photos, to streamline the verification process. Make sure your... ⇲

Registration process fails

Fix: Ensure that you have a stable internet connection during the registration process. If the app fails to register, try restarting your device... ⇲

Blank screen during registration

Fix: Force close the app by swiping it away in the app switcher, then reopen it and try the registration process again. This can help refresh the... ⇲

Limited functionality without registration

Fix: If you are unable to register, explore the app's features that do not require registration, such as browsing schedules or general informatio... ⇲

Settings issue

Language switching issues

Fix: Check the app settings to ensure that the language option is set correctly. If the language does not switch, try restarting the app after ch... ⇲

Language change options are unclear

Fix: Explore the app's settings thoroughly to locate the language options. Sometimes, these settings may be hidden under different categories or... ⇲

Account issue

ID verification failures for non-Chinese passport holders

Fix: Ensure that your passport is valid and that all information is entered correctly in the app. Double-check for any typos or mismatches in the... ⇲

In-person verification difficulties

Fix: Research the nearest verification center and their operating hours. Arrive early to avoid long lines and ensure you have all necessary docum... ⇲

Payments issue

No Apple Pay support

Fix: Consider using an alternative payment method available within the app, such as credit/debit cards or other local payment options that are su... ⇲

Ads issue

Open-screen advertisements affect user experience

Fix: Look for an option in the app settings to disable or minimize advertisements, if available. Some apps offer a premium version that removes a... ⇲

Updates issue

铁路12306 resets authentication after updates

Fix: After an update, make sure to log in again using your credentials. Keep your login information saved in a secure password manager to make th... ⇲

Freezing issue

铁路12306 freezes during account sign-up

Fix: Force close the app and restart your device to clear any temporary glitches that may be causing the freeze. Then, try signing up again. OR... ⇲

Compatibility issue

Inconvenient operation on iPad

Fix: Try using the app in compatibility mode or adjusting the display settings on your iPad to see if that improves usability. OR If the app i... ⇲

Support issue

No customer service support

Fix: Look for user forums or community support groups online where you can ask questions and share experiences with other users who may have face... ⇲

UI issue

Blank page displayed

Fix: Force close the app and restart it to see if this resolves the issue. If the problem persists, try clearing the app's cache as previously me... ⇲