fix problems on PBIS Rewards Staff [iphone]

—— Run into issues on PBIS Rewards Staff? Get help pending when official support gets back to you!

PBIS Rewards Staff

Info:

company: Navigate360, LLC

: https://www.pbisrewards.com/support/

: www.pbisrewards.com

Chat with our AI-based PBIS Rewards Staff Support

🛠️ Common PBIS Rewards Staff Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

PBIS Rewards Staff needs a random button

Fix: To create a random selection feature, consider using a random number generator app or website. You can input the number of students and let... ⇲

Cannot organize students by first name

Fix: Check if the app has a sorting feature in the student management section. If not, export the student list to a spreadsheet application like... ⇲

Customization issue

Random button requires selecting all students

Fix: Instead of selecting all students, create smaller groups or categories of students. This way, you can use the random button on a smaller sel... ⇲

Too many steps to give points

Fix: Familiarize yourself with the app's shortcuts or quick access features. If available, create a checklist of steps to streamline the process... ⇲

Not easy to give individual points

Fix: Look for a feature that allows you to search for a specific student quickly. If the app has a search function, use it to find the student an... ⇲

Custom amount feature is unnecessary

Fix: If the feature is not useful, simply avoid using it and stick to the standard point allocation methods available in the app. OR ⇲

Compatibility issue

PBIS Rewards Staff does not always work on phone

Fix: Ensure your phone's operating system is up to date. Check for any app updates in the App Store and install them. Restart your phone to clear... ⇲

Crashes issue

Crashes frequently

Fix: Clear the app's cache if the option is available in your phone settings. This can help improve performance and reduce crashes. OR Limit t... ⇲

Crashes on iPad

Fix: Ensure your iPad is updated to the latest iOS version. Check for app updates in the App Store and install them. OR Try closing other apps... ⇲

UI issue

UI is not mobile friendly

Fix: Adjust your phone's display settings to see if a different resolution or text size improves usability. Sometimes, changing the display setti... ⇲

Difficult to transition between sections

Fix: Practice using the app to become more familiar with its navigation. Create a mental map of where each section is located to ease transitions... ⇲

Not user friendly/intuitive

Fix: Spend some time exploring the app's features and settings. Familiarizing yourself with the layout can help improve your experience. OR Lo... ⇲

No way to view My Activity

Fix: Check if there is a section in the app for activity logs or history. If not, consider keeping a manual log of activities outside the app.... ⇲

No landscape orientation on iPad

Fix: Check your iPad's orientation lock settings. If it is locked, unlock it to allow landscape mode. OR If the app does not support landscape... ⇲

Loading issue

PBIS Rewards Staff does not load login screen

Fix: Check your internet connection to ensure it is stable. If you are on WiFi, try switching to mobile data or vice versa to see if that resolve... ⇲

Stuck on welcome screen

Fix: Force close the app and restart it. If the problem persists, try uninstalling and reinstalling the app to reset it. OR Check your interne... ⇲

Notifications issue

No quiet hours option

Fix: Set your phone to Do Not Disturb mode during specific hours to avoid notifications from the app. This can serve as a workaround for managing... ⇲

Search issue

Search bar for students missing

Fix: If the app lacks a search bar, consider organizing students into groups or categories to make them easier to find manually. OR Keep a sep... ⇲

Network issue

Cannot access ready-made groups online

Fix: If the app does not allow access to ready-made groups, create your own groups manually within the app based on your needs. OR Use a sprea... ⇲

Requires WiFi to log in

Fix: If possible, download the app's offline version or check if there is a way to log in using mobile data instead of WiFi. OR Consider using... ⇲

Messages issue

No parent messaging feature in app

Fix: Use alternative communication methods, such as email or messaging apps, to keep parents informed about their child's progress. OR ⇲

Screen issue

PBIS Rewards Staff shows white blank screen

Fix: Force close the app and restart it. If the issue persists, try uninstalling and reinstalling the app to clear any corrupted data. OR Chec... ⇲

Freezing issue

PBIS Rewards Staff freezes after scanning badges

Fix: Restart the app after scanning badges to reset its state. If the issue continues, try clearing the app's cache. OR Limit the number of ba... ⇲

Cannot log in

Fix: Double-check your login credentials for accuracy. Ensure that Caps Lock is off and that you are entering the correct email and password. O... ⇲

Installation issue

Cannot delete app

Fix: To delete the app, press and hold the app icon until it starts to wiggle, then tap the 'X' that appears. Confirm the deletion when prompted.... ⇲