fix problems on Packt Reader [iphone]

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—— Run into issues on Packt Reader? Get help pending when official support gets back to you!

Packt Reader
Info:
company: Packt Publishing LTD
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UI issue

User interface is crude

Fix: 1. Adjust settings: Explore the app settings to see if there are options to customize the interface, such as changing themes or layouts. O... ⇲

Layout is terrible

Fix: 1. Adjust display settings: Check if there are any display settings in the app that can improve the layout. OR 2. Provide feedback: Use a... ⇲

Background images are invisible in dark mode

Fix: 1. Switch to light mode: Temporarily switch to light mode in your device settings to see if the background images appear. OR 2. Provide f... ⇲
 
Account issue

No access to owned books

Fix: 1. Log out and log back in: Go to the app settings, log out of your account, then log back in to refresh your library. OR 2. Check your a... ⇲

Purchased titles not visible

Fix: 1. Refresh your library: Log out and log back in to refresh your library and see if the purchased titles appear. OR 2. Check your account... ⇲
 
Offline issue

No offline support

Fix: 1. Download books for offline reading: If the app allows, find the option to download books while connected to Wi-Fi for offline access late... ⇲
 
Syncing issue

Does not retain reading position

Fix: 1. Manually bookmark: Use any available bookmarking feature to save your place before closing the app. OR 2. Check for updates: Ensure yo... ⇲
 
Customization issue

No bookmarks or notes

Fix: 1. Use a note-taking app: While reading, take notes in a separate app like Notes or Evernote to keep track of important points. OR 2. Sug... ⇲

Font size is too small

Fix: 1. Adjust font settings: Check the app settings for any options to increase font size or change the reading mode. OR 2. Use device access... ⇲
 
Audio issue

Videos have no audio

Fix: 1. Check device volume: Ensure your iPhone's volume is turned up and not muted. Also, check if the app has its own volume control. OR 2.... ⇲
 
Login issue

Inconsistent login options

Fix: 1. Use a single login method: Stick to one method of logging in (e.g., email or social media) to avoid confusion. OR 2. Clear app data: I... ⇲
 
Slow issue

Slow page transitions

Fix: 1. Close background apps: Double-tap the home button and swipe up on apps to close them, freeing up resources for Packt Reader. OR 2. Res... ⇲
 
Features issue

Missing playlists feature

Fix: 1. Create a manual list: Use a note-taking app to create a list of books you want to read in a playlist format. OR 2. Suggest features: U... ⇲

No mechanism to track progress

Fix: 1. Manually track progress: Use a note-taking app to jot down your progress as you read. OR 2. Suggest features: Use any in-app feedback... ⇲
 
Crashes issue

Inability to select chapters without crashing

Fix: 1. Try a different method: Instead of tapping, try swiping or using the table of contents to navigate chapters. OR 2. Update the app: Ens... ⇲
 
Freezing issue

Packt Reader freezes with a white screen

Fix: 1. Force close the app: Swipe up from the bottom of the screen and swipe the Packt Reader app off the screen to close it, then reopen it.... ⇲
 
Updates issue

Lack of updates planned

Fix: 1. Stay informed: Regularly check the App Store for updates to see if any new features or fixes are released. OR 2. Explore alternatives:... ⇲
 
Support issue

Unresponsive customer support

Fix: 1. Use in-app support options: If available, use any in-app help or FAQ sections to find answers to common issues. OR 2. Check online for... ⇲
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 what users are saying
Bad experience
89.6%

Good experience
7.5%

Neutral
3.0%

~ from our NLP analysis of 67 combined software ratings.

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 Private Data Packt Reader collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data