fix problems on FanLamp Pro [iphone]

—— Run into issues on FanLamp Pro? Get help pending when official support gets back to you!

FanLamp Pro

Info:

company: Shenzhen Jingyuan Micro Control Technology Co., Ltd.

: http://www.jingyuanmicro.com

Chat with our AI-based FanLamp Pro Support

🛠️ Common FanLamp Pro Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

FanLamp Pro fails to connect to devices

Fix: 1. Ensure that Bluetooth is enabled on your iPhone. Go to Settings > Bluetooth and toggle it on. 2. Restart both the app and your iPhone. Cl... ⇲

Bluetooth pairing issues

Fix: 1. Make sure that the FanLamp Pro app is up to date. Go to the App Store, search for the app, and update if necessary. 2. Ensure that the de... ⇲

Network issue

Remote control stops working after pairing

Fix: 1. Check the battery level of the remote control. If the batteries are low, replace them. 2. Restart the FanLamp Pro app and try reconnectin... ⇲

Complicated pairing instructions

Fix: 1. Refer to the in-app help section or user manual for simplified pairing instructions. 2. Follow a step-by-step guide: a. Open the FanLamp... ⇲

Difficult to troubleshoot connection problems

Fix: 1. Create a checklist of common troubleshooting steps: a. Ensure Bluetooth is on. b. Restart the app and device. c. Forget and re-pair the d... ⇲

Updates issue

Inconsistent performance after updates

Fix: 1. Clear the app cache by deleting and reinstalling the app. This can help resolve performance issues. 2. Check for any known issues with th... ⇲

Account issue

FanLamp Pro does not support multiple users effectively

Fix: 1. Create separate user profiles within the app if the feature is available. Check the app settings for user management options. 2. Use a sh... ⇲

Permissions issue

Camera permission issues for QR code scanning

Fix: 1. Go to Settings > Privacy > Camera on your iPhone and ensure that FanLamp Pro has permission to access the camera. 2. Restart the app afte... ⇲

Compatibility issue

Limited support for voice assistants

Fix: 1. Check the app settings to see if there are options to enable voice assistant integration. 2. Ensure that your voice assistant is updated... ⇲

FanLamp Pro does not work with iOS devices

Fix: 1. Ensure that your iPhone is running a compatible version of iOS as specified in the app's requirements. Update your iPhone if necessary. 2... ⇲

Support issue

FanLamp Pro lacks clear instructions

Fix: 1. Look for a help or FAQ section within the app that may provide guidance on common tasks. 2. Search online for user guides or community fo... ⇲

Freezing issue

FanLamp Pro freezes or crashes

Fix: 1. Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. Then reopen the app. 2. Restart your... ⇲

Settings issue

No option to control fan speed through app

Fix: 1. Check the app settings to see if fan speed control is hidden under a different menu or option. 2. Refer to the device's manual to see if... ⇲

Inability to access device settings easily

Fix: 1. Explore all tabs and menus within the app to locate device settings, as they may be nested under different categories. 2. Refer to the us... ⇲

UI issue

FanLamp Pro interface appears sketchy

Fix: 1. Ensure that you are using the latest version of the app, as updates often include interface improvements. 2. Restart the app to see if th... ⇲