fix problems on TaxiCaller [iphone]

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—— Run into issues on TaxiCaller? Get help pending when official support gets back to you!

TaxiCaller - for passengers
Info:
company: TaxiCaller Nordic AB
: http://www.taxicaller.com
: www.taxicaller.com
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Payments issue

Overcharging by drivers

Fix: Always check the fare estimate provided by the app before confirming your ride. If you notice a discrepancy after the ride, take a screensho... ⇲

Inconsistent pricing

Fix: Before booking, compare the fare estimates with other ride-hailing apps in your area. This will give you a better idea of the average pricin... ⇲

No online payment option

Fix: If the app does not support online payments, consider using a digital wallet app that allows you to store funds and pay drivers in cash or t... ⇲
 
Support issue

Poor customer support

Fix: Utilize any available in-app support features, such as FAQs or help sections, to find answers to common issues. This can save you time and p... ⇲
 
Login issue

TaxiCaller requires frequent logins

Fix: Ensure that you are using the latest version of the app, as updates may fix bugs related to login sessions. Check the App Store for any avai... ⇲
 
Accessibility issue

Limited accessibility features

Fix: Explore your iPhone's built-in accessibility features by going to Settings > Accessibility. You can enable features like VoiceOver or Magnif... ⇲
 
Bugs issue

Drivers often late

Fix: If your driver is late, use the app's tracking feature to monitor their location. This can help you estimate their arrival time and plan acc... ⇲

Manual address entry fails

Fix: When entering addresses manually, ensure that you are typing them correctly. Use landmarks or well-known locations to assist with accuracy.... ⇲

Frequent cancellations by drivers

Fix: If you experience frequent cancellations, try booking during less busy times or using the app to check driver availability before confirming... ⇲

Unprofessional driver behavior

Fix: If you encounter unprofessional behavior, document the incident with details such as date, time, and driver information. This can be useful... ⇲
 
Crashes issue

TaxiCaller crashes frequently

Fix: Try closing the app completely and restarting it. You can do this by double-tapping the home button (or swiping up from the bottom on newer... ⇲
 
Tracking issue

Inability to track bookings

Fix: If the app does not allow you to track past bookings, consider taking screenshots of your booking confirmations for your records. This can h... ⇲
 
Compatibility issue

GPS issues on iOS

Fix: Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services and make sure the app is set to 'While U... ⇲
 
Messages issue

No option to message dispatch

Fix: If you need to communicate with your driver, use the in-app call feature to reach them directly. This can help clarify any issues without ne... ⇲
 
Settings issue

No mileage display for U.S.

Fix: If the app does not display mileage, consider using a separate mileage tracking app to log your trips. This can help you keep track of dista... ⇲
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 what users are saying
Bad experience
55.6%

Good experience
36.1%

Neutral
8.3%

~ from our NLP analysis of 72 combined software ratings.

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CO-OP TAXI

 Private Data TaxiCaller collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics