fix problems on TriumphPay Carrier [iphone]

—— Run into issues on TriumphPay Carrier? Get help pending when official support gets back to you!

TriumphPay Carrier

Info:

company: TBK Bank

: http://www.triumphpay.com

: www.triumphpay.com

Chat with our AI-based TriumphPay Carrier Support

🛠️ Common TriumphPay Carrier Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Can only upload documents by taking a picture

Fix: To work around the limitation of only being able to take pictures for document uploads, you can use a third-party app to scan documents. App... ⇲

Cannot upload documents from a file on the phone

Fix: Check if the app has an option to access files from your phone's storage. If it does, navigate to the upload section and look for a 'Files'... ⇲

Payments issue

Late payments

Fix: To mitigate late payments, ensure that all your invoices are submitted promptly through the app. Set reminders on your phone to submit invoi... ⇲

High service fees

Fix: To manage high service fees, review your usage of the app and see if there are features you can avoid or use less frequently. This may help... ⇲

Account issue

Difficulties in account access

Fix: If you are having trouble accessing your account, first ensure that you are entering the correct username and password. If you have forgotte... ⇲

Support issue

Unresponsive customer service

Fix: If customer service is unresponsive, try reaching out through multiple channels. Check if the app has a support section with FAQs or a help... ⇲

Bugs issue

Inconsistent broker information

Fix: To address inconsistent broker information, keep a personal record of your brokers and their contact details. Cross-reference this informati... ⇲

Uploads issue

Cannot upload multiple photos at once

Fix: As a workaround, you can upload photos one at a time. To speed up the process, take all the necessary photos in one go and then upload them... ⇲

Notifications issue

No notification of broker changes

Fix: To stay informed about broker changes, regularly check the app for updates or announcements. You can also follow the brokers on social media... ⇲

No confirmation text or call after update

Fix: To ensure you receive updates, check your notification settings on your iPhone. Go to Settings > Notifications > TriumphPay Carrier and make... ⇲

Crashes issue

TriumphPay Carrier crashes and prevents sign in

Fix: If the app crashes during sign-in, try restarting your iPhone. This can clear temporary glitches that may be causing the issue. After restar... ⇲