fix problems on RTA Dubai Drive [iphone]

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—— Run into issues on RTA Dubai Drive? Get help pending when official support gets back to you!

RTA Dubai Drive
Info:
company: Roads & Transport Authority
: http://www.rta.ae
Chat with our AI-based RTA Dubai Drive Support
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Payments issue

Unable to extend parking tickets

Fix: Check if the app allows ticket extensions by navigating to your active parking session. Look for an 'Extend' option. If it’s not available,... ⇲

Long wait time to pay for new tickets

Fix: Try clearing the app cache by going to Settings > General > iPhone Storage, selecting the RTA Dubai Drive app, and choosing 'Offload App'. T... ⇲
 
Support issue

Customer service unresponsive

Fix: Check the app for any FAQs or help sections that might provide answers to common issues. Sometimes, the information you need is available wi... ⇲
 
UI issue

UI is laggy and has glitches

Fix: Try restarting your iPhone to clear any temporary issues that may be causing the lag. Hold down the power button and slide to power off, the... ⇲
 
Freezing issue

Freezes during registration

Fix: Ensure you have a stable internet connection. Try switching from Wi-Fi to mobile data or vice versa to see if that resolves the freezing iss... ⇲

Freezes when entering information

Fix: Make sure your keyboard is functioning properly. Try using a different keyboard app or resetting your keyboard settings in Settings > Genera... ⇲
 
Search issue

Spinner never stops when searching for plates

Fix: Check your internet connection. A weak connection can cause the app to hang. Try switching networks or resetting your router if on Wi-Fi.... ⇲
 
Compatibility issue

Limited functionality

Fix: Review the app's features in the help section to ensure you are using it to its full potential. Sometimes, features may be hidden or not imm... ⇲

Does not work on iOS8

Fix: Upgrade your iPhone to a newer version of iOS if possible. Go to Settings > General > Software Update to check for available updates. OR... ⇲
 
Slow issue

Very slow performance

Fix: Free up storage space on your iPhone by deleting unused apps, photos, or files. Go to Settings > General > iPhone Storage to manage your sto... ⇲
 
Customization issue

Ugly icon design

Fix: While you cannot change the app icon, you can provide feedback through the app's feedback section if available, or consider using a third-pa... ⇲
 
Loading issue

RTA Dubai Drive fails to load details

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa. OR Try logging ou... ⇲
 
Network issue

Connection issues when logging in

Fix: Ensure that you are entering the correct login credentials. If you have forgotten your password, use the 'Forgot Password' feature to reset... ⇲
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 what users are saying
Bad experience
51.4%

Good experience
42.9%

Neutral
5.7%

~ from our NLP analysis of 35 combined software ratings.

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 Private Data RTA Dubai Drive collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data