—— Run into issues on Rokie TV? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To reduce the frequency of ads, consider using the app during off-peak hours when fewer users are likely to be online. This may help in mini... ⇲
Fix: Ensure that both your iPhone and the TV are connected to the same Wi-Fi network. Sometimes, being on different networks can cause connection... ⇲
Fix: Make sure that your TV is powered on and connected to the same Wi-Fi network as your iPhone. If the TV is in sleep mode, it may not be disco... ⇲
Fix: Review your subscription settings in the app. Go to your account settings and check if there is an option to manage your subscription. If yo... ⇲
Fix: Try clearing the app's cache. Go to your iPhone settings, find the Rokie TV app, and look for an option to clear cache or data. This can hel... ⇲
Fix: To cancel your account, navigate to the account settings within the app. Look for an option that says 'Manage Subscription' or 'Account Sett... ⇲
Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. Keeping your... ⇲
Fix: Similar to the frequent ads issue, check if there is an option in the app settings to limit ad tracking or opt-out of personalized ads. This... ⇲