fix problems on SC [iphone]

—— Run into issues on SC ? Get help pending when official support gets back to you!

SC Mobile Malaysia

Info:

company: Standard Chartered Bank

: http://breeze.standardchartered.com

: breeze.standardchartered.com

Chat with our AI-based SC Support

🛠️ Common SC Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot login after update

Fix: 1. Ensure that your app is updated to the latest version. Go to the App Store, search for SC Mobile Malaysia, and check if an update is avai... ⇲

Error message about device registration

Fix: 1. Make sure that your device is registered with the bank. You can do this by logging into your online banking account on a computer and che... ⇲

UI issue

Display balance before login unreliable

Fix: 1. Ensure that you have a stable internet connection. A weak connection can cause the app to fail to display the balance correctly. 2. Clear... ⇲

Oversized font blocking buttons

Fix: 1. Go to Settings > Display & Brightness and adjust the text size. Lowering the text size may help fit the buttons on the screen. 2. Check i... ⇲

Complexity compared to other banks

Fix: 1. Familiarize yourself with the app's layout by exploring the different sections. Take time to read through the help or FAQ section within... ⇲

Crashes issue

SC kicks out during transactions

Fix: 1. Ensure that your app is updated to the latest version. Go to the App Store and check for updates. 2. Restart your iPhone to clear any tem... ⇲

Loading issue

Card details cannot be loaded

Fix: 1. Check your internet connection to ensure it is stable. 2. Try logging out of the app and logging back in to refresh the data. OR 3. If... ⇲

Requires mobile approval for browser login

Fix: 1. If you prefer to log in via the browser, ensure that your mobile device is connected to the internet and that you have the SC Mobile app... ⇲

Compatibility issue

Needs optimization for iPhone 5

Fix: 1. Check if there are any updates available for the app that may include optimizations for older devices. 2. Clear the app cache by going to... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

87.6%

Bad experience

7.8%

Neutral

4.7%

~ from our NLP analysis of 129 combined software ratings.

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Private Data SC collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics