fix problems on Jadens Printer [iphone]

—— Run into issues on Jadens Printer? Get help pending when official support gets back to you!

Jadens Printer

Info:

company: JADENS (HK) COMPANY LIMITED

: https://jadens.com/pages/contact

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🛠️ Common Jadens Printer Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Jadens Printer takes longer to load labels

Fix: Ensure that your iPhone has enough free storage space. Go to Settings > General > iPhone Storage and check the available space. If it's low,... ⇲

Requires account sign in or guest mode

Fix: If you prefer not to create an account, use the guest mode option. This allows you to use the app without signing in, but be aware that some... ⇲

Crashes issue

Jadens Printer crashes when selecting files

Fix: Restart your iPhone to clear any temporary glitches. Hold down the power button and slide to power off, then turn it back on after a few sec... ⇲

Customization issue

Difficult to size images on labels

Fix: Use the pinch-to-zoom gesture to resize images. Place two fingers on the image and move them apart to enlarge or pinch them together to redu... ⇲

No templates for common label sizes

Fix: Create a custom label size by selecting 'Custom Size' in the app and entering the dimensions manually based on your label sheets. OR Sear... ⇲

UI issue

Inability to copy and paste from clipboard

Fix: Try using the 'Share' feature from other apps to send text directly to Jadens Printer instead of copying and pasting. OR Check if the app... ⇲

Cumbersome and outdated interface

Fix: Explore the app settings to see if there are any options to customize the interface or simplify your workflow. OR Consider providing feed... ⇲

Network issue

Connectivity issues with Bluetooth

Fix: Ensure Bluetooth is enabled on your iPhone by going to Settings > Bluetooth and toggling it on. Also, make sure the printer is powered on an... ⇲

Inconsistent connectivity between app and printer

Fix: Ensure that both your iPhone and the printer are within a close range to maintain a stable connection. Avoid obstacles that may interfere wi... ⇲

Printer disconnects during printing

Fix: Ensure that the printer is fully charged or plugged in to avoid disconnections due to low battery. OR Reduce the distance between your iP... ⇲

Bugs issue

Old labels print instead of new ones

Fix: Check if the app is set to print the most recent label. Sometimes, the app may default to the last printed label. Ensure you select the corr... ⇲

Occasionally skips pages during print process

Fix: Ensure that the printer has enough paper and that the paper is loaded correctly to avoid jams that can cause skipped pages. OR Try printi... ⇲

Requires app to be fully closed to print new jobs

Fix: Instead of fully closing the app, try refreshing the print job by navigating back to the main menu and selecting the new job from there. O... ⇲

Settings issue

Limited to 50 labels per print job

Fix: If you need to print more than 50 labels, break your print job into smaller batches. Print 50 labels, then select the next batch to print.... ⇲

Cannot preset shipping preferences

Fix: Check the app settings for any options related to shipping preferences. If not available, consider manually entering preferences each time y... ⇲

Compatibility issue

Jadens Printer does not support certain PDF formats

Fix: Convert the unsupported PDF files to a compatible format using a file conversion app or online service before importing them into Jadens Pri... ⇲