fix problems on Braun Family Care [iphone]

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—— Run into issues on Braun Family Care? Get help pending when official support gets back to you!

Braun Family Care
Info:
company: Kaz USA, Inc.
: https://www.braunhealthcare.com/us_en/
: www.braunhealthcare.com
Chat with our AI-based Braun Family Care Support
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Registration issue

Sign-up process is cumbersome and error-prone

Fix: 1. Ensure you have a stable internet connection before starting the sign-up process. 2. Use a strong password that meets the app's requireme... ⇲

Braun Family Care fails to recognize filled fields during account creation

Fix: 1. Ensure that you are using the latest version of the Braun Family Care app. 2. Restart the app and try filling in the fields again, ensuri... ⇲
 
UI issue

Privacy policy acceptance button does not work

Fix: 1. Restart the Braun Family Care app to see if the issue resolves itself. 2. If the button is still unresponsive, try clearing the app's cac... ⇲

Inability to view past temperature data in graph format

Fix: 1. Check the app settings to see if there is an option to view historical data or graphs. 2. If the feature is not available, consider expor... ⇲

Braun Family Care is not user-friendly

Fix: 1. Familiarize yourself with the app by exploring all menus and options. 2. Look for a user guide or FAQ section within the app for tips on... ⇲
 
Privacy issue

Braun Family Care requires excessive personal information

Fix: 1. During the sign-up process, only fill in the mandatory fields marked with an asterisk (*). 2. If optional fields are causing concern, lea... ⇲

Requires agreement to sell personal health information

Fix: 1. Review the privacy policy to understand what data is being collected and how it will be used. 2. If you are uncomfortable with the terms,... ⇲
 
Bugs issue

Temperature timeline on graph is inaccurate

Fix: 1. Check if the thermometer is calibrated correctly by following the manufacturer's instructions. 2. Ensure that you are consistently taking... ⇲

Uninstalling due to app malfunction

Fix: 1. Before uninstalling, try clearing the app's cache and data by going to your iPhone's settings, selecting the Braun Family Care app, and c... ⇲
 
Network issue

Bluetooth pairing issues

Fix: 1. Ensure Bluetooth is enabled on your iPhone by going to Settings > Bluetooth. 2. Restart both your iPhone and the thermometer. 3. In the B... ⇲
 
Compatibility issue

Braun Family Care does not function in certain regions

Fix: 1. Check the app's compatibility with your region by visiting the app's official website or user forums. 2. If the app is not available in y... ⇲
 
Syncing issue

Data synchronization issues with 1Password

Fix: 1. Ensure that both the Braun Family Care app and 1Password are updated to their latest versions. 2. Check your internet connection to ensur... ⇲
 
Login issue

No option to sign in with Apple

Fix: 1. If the app does not support Sign in with Apple, create an account using your email address instead. 2. Use a strong password and ensure y... ⇲
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 what users are saying
Bad experience
53.1%

Good experience
43.8%

Neutral
3.1%

~ from our NLP analysis of 32 combined software ratings.

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 Private Data Braun Family Care collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics