fix problems on GoShare Driver [iphone]

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—— Run into issues on GoShare Driver? Get help pending when official support gets back to you!

GoShare Driver: Earn Money
Info:
company: GoShare Inc.
: https://goshare.co/drivers/faq/
: goshare.co
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Payments issue

Delayed payment processing

Fix: 1. Review Payment Schedule: Check the app for information on the payment schedule. Ensure you understand when payments are processed and whe... ⇲

High background check fee

Fix: 1. Research Alternatives: Look for other driving platforms that may have lower background check fees. Compare the costs and benefits of each... ⇲

Cancellation fees are high

Fix: 1. Review Cancellation Policy: Familiarize yourself with the cancellation policy in the app to avoid unnecessary fees. Only cancel jobs when... ⇲

No same-day pay option

Fix: 1. Plan Finances: Since same-day pay isn’t available, create a budget to manage your finances until the next payment cycle. 2. Use Savings A... ⇲

Unfair charge for damages

Fix: 1. Document Everything: Take photos of the vehicle and any items before and after jobs to have evidence in case of disputes. 2. Review Polic... ⇲

Inconsistent payment for canceled jobs

Fix: 1. Review Cancellation Policy: Understand the payment policy for canceled jobs to know what to expect. 2. Keep Records: Document all jobs an... ⇲
 
Bugs issue

Inconsistent job availability

Fix: 1. Optimize Your Availability: Adjust your working hours to peak times when more jobs are likely to be available. Research local trends to f... ⇲

Unclear job requirements

Fix: 1. Ask for Clarification: If job details are unclear, use the app’s messaging feature to ask the customer for more information before accept... ⇲

Jobs often require long travel distances

Fix: 1. Filter Job Preferences: If the app allows, set preferences for job distance to minimize long travel. Check if you can choose jobs closer... ⇲

Drivers compete against bots for jobs

Fix: 1. Be Quick: Stay alert and respond to job notifications as quickly as possible to increase your chances of securing jobs before bots do. 2.... ⇲

Inaccurate job details in app

Fix: 1. Verify with Customers: Before accepting a job, reach out to the customer to confirm details if they seem inaccurate or unclear. 2. Report... ⇲

Difficulty in accepting jobs due to time constraints

Fix: 1. Set Clear Availability: Clearly define your working hours in the app to only receive job notifications during those times. 2. Prioritize... ⇲

Limited project information provided

Fix: 1. Ask for More Details: Use the app’s messaging feature to request additional information from the customer before accepting a job. 2. Revi... ⇲
 
Support issue

Poor customer support

Fix: 1. Use In-App Support: Navigate to the support section of the app and utilize any available FAQs or help articles to resolve issues independ... ⇲

Lack of communication from support

Fix: 1. Use Multiple Channels: If you’re not getting responses through the app, try reaching out via email or social media for support. 2. Docume... ⇲

Rude customer service representatives

Fix: 1. Stay Calm: If you encounter a rude representative, try to remain calm and polite. This can sometimes help de-escalate the situation. 2. R... ⇲
 
Registration issue

Complicated onboarding process

Fix: 1. Follow Step-by-Step Guides: Look for any onboarding guides or tutorials within the app or online to help you navigate the process more ea... ⇲
 
Notifications issue

GoShare Driver notifications are unreliable

Fix: 1. Check Notification Settings: Go to Settings > Notifications > GoShare Driver and ensure notifications are enabled. Adjust settings to all... ⇲
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 what users are saying
Good experience
91.2%

Bad experience
6.6%

Neutral
2.3%

~ from our NLP analysis of 8,441 combined software ratings.

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 Private Data GoShare Driver collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location