fix problems on SpatialCamera [iphone]

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—— Run into issues on SpatialCamera? Get help pending when official support gets back to you!

SpatialCamera
Info:
company: Hangzhou Xiaoying Innovation Technology Co., Ltd.
: http://www.vivavideo.tv
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Support issue

No tutorials for effective app usage

Fix: 1. Explore the app's interface thoroughly to familiarize yourself with its features. 2. Look for any help or FAQ sections within the app it... ⇲
 
Camera issue

Inaccurate spacing for wide and telephoto lens

Fix: 1. Check if the app has any calibration settings for lens adjustments. Look in the settings menu for options related to lens calibration. 2... ⇲
 
Video issue

3D videos too shaky and jittery

Fix: 1. Use a tripod or stabilizer when capturing 3D videos to minimize camera movement. 2. Enable any built-in stabilization features within th... ⇲

Over-enlarged 3D effect

Fix: 1. Adjust the settings within the app to see if there are options for modifying the 3D effect intensity. 2. Experiment with different dista... ⇲

Low bitrate for 1080p and 4K videos

Fix: 1. Check the app settings for video quality options and select the highest available bitrate for recording. 2. Ensure that you have enough... ⇲
 
Compatibility issue

Incompatible with certain iPhone models

Fix: 1. Check the app's compatibility requirements on the App Store page to ensure your iPhone model is supported. 2. If your model is not suppo... ⇲
 
Storage issue

Cannot save media to photo folder

Fix: 1. Check the app settings to see if there is an option to enable saving media to the photo folder. 2. Ensure that the app has permission to... ⇲
 
Slow issue

Laggy performance at 4K resolution

Fix: 1. Lower the recording resolution in the app settings to see if performance improves. 2. Close any unnecessary apps running in the backgrou... ⇲
 
Settings issue

No exposure adjustment for video capture

Fix: 1. Look for any manual controls within the app that may allow you to adjust exposure settings. 2. If the app lacks exposure controls, consi... ⇲
 
Audio issue

Inconsistent stereo effect when viewed on Vision Pro

Fix: 1. Check the app settings for any audio settings that may affect stereo output. 2. Ensure that your audio playback device is properly confi... ⇲
 
Crashes issue

Crashes when transcoding high-resolution images

Fix: 1. Ensure your iPhone has sufficient storage space available for transcoding. Go to Settings > General > iPhone Storage to check. 2. Close... ⇲
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 what users are saying
Good experience
76.8%

Bad experience
17.4%

Neutral
5.8%

~ from our NLP analysis of 69 combined software ratings.

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 Private Data SpatialCamera collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.