—— Run into issues on Brook.app? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Check your internet connection: Ensure that your Wi-Fi or cellular data is stable. You can do this by trying to load a webpage or stream... ⇲
Fix: 1. Check notification settings: Go to Settings > Notifications > Brook.app and ensure that 'Allow Notifications' is enabled. Also, check tha... ⇲
Fix: 1. Enable Background App Refresh: Go to Settings > General > Background App Refresh and ensure it is turned on for Brook.app. You can also s... ⇲
Fix: 1. Check app settings: Open Brook.app and look for any settings related to auto-connect. If available, enable it. 2. Use a VPN profile: If... ⇲
Fix: 1. Update the app: Make sure you have the latest version of Brook.app. Go to the App Store, search for Brook.app, and tap 'Update' if availa... ⇲
Fix: 1. Close background apps: Double-click the home button (or swipe up from the bottom on newer iPhones) and swipe away apps that you are not u... ⇲
Fix: 1. Update iOS: If possible, update your device to the latest iOS version that is compatible with your device. Go to Settings > General > Sof... ⇲
Fix: 1. Update the app: Ensure you are using the latest version of Brook.app. Go to the App Store and check for updates. 2. Restart your device:... ⇲
Fix: 1. Check for inactivity timeout settings: Some VPN apps have settings that disconnect after a period of inactivity. Look for such settings i... ⇲
Fix: 1. Check app settings: Look for any privacy or security settings within Brook.app that may allow you to hide server information. 2. Use a d... ⇲