fix problems on Thermal Xplorer [iphone]

—— Run into issues on Thermal Xplorer? Get help pending when official support gets back to you!

Thermal Xplorer

Info:

company: UNI-TREND TECHNOLOGY (CHINA) CO.,LTD.

: http://www.uni-trend.com

Chat with our AI-based Thermal Xplorer Support

🛠️ Common Thermal Xplorer Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Won't connect to WiFi

Fix: 1. Ensure that your iPhone is connected to the correct WiFi network. Go to 'Settings' > 'Wi-Fi' and check if you are connected to the right... ⇲

Confusing connection process

Fix: 1. Review the app's user manual or online resources for a step-by-step guide on the connection process. Sometimes, visual aids can help clar... ⇲

Network issue

Frequent disconnections

Fix: 1. Check your WiFi signal strength. If you are far from the router, try moving closer to improve the connection. 2. Restart your router by u... ⇲

Thermal Xplorer requires WiFi to function

Fix: 1. If you are in an area without WiFi, consider using a mobile hotspot from your iPhone. Go to 'Settings' > 'Personal Hotspot' and enable it... ⇲

Support issue

Inadequate help section for iPhone

Fix: 1. Search for online forums or communities related to Thermal Xplorer. Users often share tips and solutions that may not be included in the... ⇲

Installation issue

Cannot delete the app

Fix: 1. To delete the app, press and hold the app icon on your home screen until it starts to jiggle. Tap the 'X' that appears on the app icon to... ⇲

Performance issue

Poor performance

Fix: 1. Close any other apps running in the background to free up resources. Double-tap the home button (or swipe up from the bottom on newer iPh... ⇲