fix problems on GECU [iphone]

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—— Run into issues on GECU ? Get help pending when official support gets back to you!

GECU Mobile
Info:
company: GECU
: http://www.gecu.com
: www.gecu.com
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Updates issue

Inconsistent balance updates

Fix: Log out of the app and log back in to refresh your account information. This can help in syncing your balance with the latest transactions.... ⇲

Delayed transaction postings

Fix: Be aware that some transactions may take time to post due to processing times from merchants. Check the transaction date and time to underst... ⇲
 
Payments issue

Overdraft fees

Fix: To avoid overdraft fees, regularly monitor your account balance and set up low balance alerts in the app settings. This will notify you when... ⇲

Double charging

Fix: If you notice a double charge, first check if the merchant has a policy for pending transactions that may appear as duplicates. If confirmed... ⇲

Poor direct deposit timing

Fix: Direct deposits can vary based on the employer's processing times. Check with your employer to confirm when they initiate direct deposits an... ⇲

Check deposit issues

Fix: If you are having trouble depositing checks through the app, ensure that you are following the correct procedure: take clear photos of the f... ⇲
 
Customization issue

No dark mode

Fix: While the app may not support dark mode, you can enable the system-wide dark mode on your iPhone. Go to Settings > Display & Brightness and... ⇲
 
Notifications issue

Annoying cash back notifications

Fix: To manage notifications, go to the app settings and look for notification preferences. You can disable or customize cash back notifications... ⇲
 
Settings issue

No ability to freeze/unfreeze card

Fix: If you need to temporarily disable your card, check if GECU offers this feature through their website or customer service. Some banks allow... ⇲
 
UI issue

Inability to view check images

Fix: If you cannot view check images in the app, check if this feature is available in the app settings or under transaction details. Sometimes,... ⇲

Limited transaction history visibility

Fix: If you need to view more transaction history, check if the app has a filter or search option to expand the date range of visible transaction... ⇲
 
Bugs issue

Zelle feature not working

Fix: Ensure that your app is updated to the latest version, as updates may fix bugs related to Zelle. If it still doesn't work, try logging out a... ⇲

Application errors

Fix: If you encounter application errors, try restarting your device to clear temporary glitches. Additionally, ensure that the app is updated to... ⇲
 
Crashes issue

GECU crashes

Fix: If the app crashes frequently, try clearing the app's cache by going to Settings > General > iPhone Storage, selecting the GECU app, and cho... ⇲
 
Compatibility issue

Inconsistent app performance on iPad

Fix: Ensure that the app is updated to the latest version and that your iPad's operating system is also current. Go to Settings > General > Softw... ⇲
 
Slow issue

Slow balance updates

Fix: If your balance updates are slow, try refreshing the app by pulling down on the screen to force a refresh. This can help sync your account w... ⇲
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 what users are saying
Good experience
96.5%

Bad experience
2.2%

Neutral
1.3%

~ from our NLP analysis of 33,702 combined software ratings.

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 Private Data GECU collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location