fix problems on Teapioca Lounge [iphone]

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—— Run into issues on Teapioca Lounge? Get help pending when official support gets back to you!

Teapioca Lounge
Info:
company: BHCN, LLC
: https://www.teapiocalounge.com/msupport/contactus
: www.teapiocaLounge.com
Chat with our AI-based Teapioca Lounge Support
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Login issue

Login issues

Fix: 1. Double-check your username and password for any typos. 2. If you have forgotten your password, use the 'Forgot Password' feature to reset... ⇲
 
Slow issue

Slow password reset

Fix: 1. Ensure you are using a strong internet connection. A slow connection can delay the password reset process. 2. Check your email spam/junk... ⇲

Slow and outdated UI

Fix: 1. Restart the app to refresh its performance. 2. Clear the app cache if possible through your device settings. 3. Provide feedback through... ⇲
 
Location issue

Location services fail

Fix: 1. Go to Settings > Privacy > Location Services and ensure that it is enabled for Teapioca Lounge. 2. Restart your device to refresh the loc... ⇲
 
Payments issue

Credit card details not saved

Fix: 1. Ensure that you are entering your credit card details correctly and that the app is updated to the latest version. 2. Check your device s... ⇲

Payment processing fails

Fix: 1. Check your internet connection to ensure it is stable. 2. Ensure that your credit card details are entered correctly and that your card i... ⇲

Old card cannot be deleted

Fix: 1. Go to the payment settings in the app and look for the option to manage saved cards. 2. If the delete option is not available, try loggin... ⇲
 
Network issue

Inability to order online

Fix: 1. Ensure that you are logged into your account and that your location is set correctly. 2. Check if the online ordering feature is availabl... ⇲

Pickup service unavailable

Fix: 1. Ensure that you have selected a store that offers pickup service. 2. Check your location settings to ensure they are correct. 3. Restart... ⇲
 
UI issue

Difficult menu navigation

Fix: 1. Familiarize yourself with the layout of the app by exploring different sections. 2. Use the search function if available to quickly find... ⇲

Horrible navigation

Fix: 1. Familiarize yourself with the app layout and features. 2. Use the search function to quickly find what you need. 3. Provide feedback thro... ⇲
 
Customization issue

No option to tip

Fix: 1. Check if there is a separate section for tipping during the payment process. 2. If not available, consider tipping in cash directly to th... ⇲

No delivery option

Fix: 1. Check if delivery is available in your area by entering your address in the app. 2. If delivery is not available, consider using a pickup... ⇲
 
Search issue

Cannot locate stores

Fix: 1. Ensure that your location services are enabled for the app. 2. Use the search function to manually enter your location or zip code. 3. Re... ⇲

Does not list all locations

Fix: 1. Ensure that your location services are enabled for the app. 2. Manually search for locations using the search function. 3. Restart the ap... ⇲
 
Loading issue

Teapioca Lounge does not load

Fix: 1. Check your internet connection to ensure it is stable. 2. Close the app completely and restart it. 3. Restart your device to clear any te... ⇲
 
Bugs issue

Loyalty points feature broken

Fix: 1. Check your internet connection to ensure it is stable. 2. Restart the app to refresh the loyalty points feature. 3. Log out of your accou... ⇲

Teapioca Lounge is useless

Fix: 1. Identify specific issues you are facing and try the suggested solutions for those problems. 2. Restart your device and the app to clear a... ⇲
 
Camera issue

QR code scanning issues

Fix: 1. Ensure that your camera is functioning properly and is not obstructed. 2. Make sure you are holding the QR code steady and in good lighti... ⇲
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 what users are saying
Bad experience
71.6%

Good experience
25.7%

Neutral
2.7%

~ from our NLP analysis of 74 combined software ratings.

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 Private Data Teapioca Lounge collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info