fix problems on Sonic Dash [iphone]

—— Run into issues on Sonic Dash? Get help pending when official support gets back to you!

Sonic Dash: Fun Endless Runner

Info:

company: SEGA

: http://help.sega.net

: www.sega.com

Chat with our AI-based Sonic Dash Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Server connection issues

Fix: 1. Check your internet connection: Ensure that you are connected to a stable Wi-Fi network or have a strong cellular signal. You can do this... »»

Frequent crashes during gameplay

Fix: 1. Update the app: Go to the App Store, search for Sonic Dash, and check if there is an update available. Updating the app can fix bugs that... »»

Bugs issue

Loss of points upon crashing

Fix: 1. Enable auto-save: Check if there is an option in the game settings to enable auto-save or checkpoints. This can help minimize point loss... »»

Gameplay issue

Boring after completing zones

Fix: 1. Challenge yourself: Set personal challenges, such as achieving a certain score or completing runs without power-ups, to keep the game int... »»

Locked characters without sufficient progress

Fix: 1. Focus on daily challenges: Participate in daily challenges and events that may offer character unlocks as rewards. This can help you prog... »»

Difficulty in obtaining character cards

Fix: 1. Participate in events: Keep an eye out for special events that may offer character cards as rewards. These events often provide opportuni... »»

Limited character availability

Fix: 1. Check for updates: Regularly check for game updates that may introduce new characters or events that allow you to unlock them. OR 2. P... »»

Lack of new zones and bosses

Fix: 1. Engage with community: Join forums or social media groups related to Sonic Dash to stay updated on any news regarding new content or upco... »»

Removal of characters without warning

Fix: 1. Stay informed: Follow the game's official social media channels or community forums to stay updated on any character changes or removals.... »»

Complexity of card system

Fix: 1. Read tutorials: Look for in-game tutorials or guides that explain the card system in detail to better understand how to use it effectivel... »»

Increased difficulty in upgrading characters

Fix: 1. Focus on one character: Concentrate your resources on upgrading a single character to make the process more manageable and efficient. O... »»

Need for constant play to unlock characters

Fix: 1. Set a daily play schedule: Dedicate a specific time each day to play the game, which can help you accumulate the necessary points or reso... »»

Glitches issue

Characters move strangely

Fix: 1. Adjust sensitivity settings: Check if there are sensitivity settings in the game that can be adjusted to improve character control. This... »»

Freezing issue

Lag and freezing during gameplay

Fix: 1. Close background apps: Double-click the home button and swipe up on apps to close them. This can free up memory and improve performance.... »»

Payments issue

High cost of character upgrades

Fix: 1. Prioritize upgrades: Focus on upgrading one or two characters that you enjoy playing the most, rather than spreading resources too thin a... »»

Audio issue

Repetitive music

Fix: 1. Mute the game: If the music becomes too repetitive, consider muting the game and listening to your own music or podcasts while playing.... »»

Ads issue

Ads disrupt gameplay

Fix: 1. Play offline: If possible, turn on airplane mode before starting the game to avoid ads, but be aware that this may limit some features.... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

93.0%

Neutral

3.6%

Bad experience

3.4%

~ from our NLP analysis of 401,155 combined software ratings.

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Private Data Sonic Dash collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- User Content
- Identifiers
- Usage Data
- Diagnostics
- Other Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics

Cost of Subscriptions

Breeze Bundle: $3.99 Breeze Bundle
Breakout Bundle: $3.99 Breakout Bundle
Booster Bundle: $6.99 Booster Bundle
Chest Of Red Star Rings: $9.99 Chest Of Red Star Rings
Sonic Dash- Pocket Money: $1.99 15 Red Star Rings!
Starter Bundle: $2.99 Starter Bundle
Classic Sonic: $3.99 Classic Sonic
Free Revive: $1.99 Free Revive
Double Rings: $3.99 Double Rings
Espio the Chameleon: $3.99 Espio the Chameleon