fix problems on Edward Jones [iphone]

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—— Run into issues on Edward Jones? Get help pending when official support gets back to you!

Edward Jones
Info:
company: Edward Jones
: https://www.edwardjones.com/us-en/client-resource-center/online-access-account-features/online-access/common-questions
: www.edwardjones.com
Chat with our AI-based Edward Jones Support
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Features issue

No real-time quotes

Fix: Consider using a financial news app or website that provides real-time stock quotes. You can keep this app open alongside Edward Jones to mo... ⇲

Investment tracking features are lacking

Fix: Utilize third-party investment tracking apps that can sync with your Edward Jones account. Many of these apps offer more robust tracking fea... ⇲

Graph feature for performance history is missing

Fix: Look for any updates in the app that may have added this feature. Sometimes, features are rolled out gradually, and you may need to update t... ⇲
 
Login issue

Edward Jones frequently logs users out

Fix: Check your app settings to see if there is an option to stay logged in or adjust session timeouts. Ensure that your device's settings do not... ⇲
 
Account issue

Difficulties with password management

Fix: Use a password manager app to securely store and manage your passwords. This can help you generate strong passwords and autofill them in the... ⇲
 
Accessibility issue

Inaccessible for visually impaired users

Fix: Explore the accessibility settings on your iPhone. Go to Settings > Accessibility and enable VoiceOver, which can help read the app's conten... ⇲
 
Crashes issue

Edward Jones crashes or freezes

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Edward Jones, and check for any available updates.... ⇲
 
Support issue

Slow customer support response

Fix: Check the app for any FAQs or help sections that may address your concerns without needing to contact support. This can save you time. OR... ⇲
 
Customization issue

Inability to customize account views

Fix: Explore the app settings to see if there are any options for customizing your dashboard or account views. Sometimes, these options are hidde... ⇲

No option to turn off goal section

Fix: Check the app settings to see if there is an option to hide or minimize the goal section. Some apps allow you to customize what is displayed... ⇲
 
Performance issue

Inconsistent app performance

Fix: Make sure your device's operating system is up to date, as app performance can be affected by outdated software. Go to Settings > General >... ⇲
 
Messages issue

Limited communication features within the app

Fix: Explore the app for any messaging or communication options that may not be immediately visible. Sometimes, these features are located in les... ⇲
 
Installation issue

No option to delete and reinstall the app

Fix: If you are unable to delete the app through the usual method, try restarting your iPhone and then attempt to delete it again by pressing and... ⇲
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 what users are saying
Good experience
96.3%

Bad experience
1.9%

Neutral
1.8%

~ from our NLP analysis of 73,557 combined software ratings.

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 Private Data Edward Jones collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Usage Data
    • Sensitive Info
    • Diagnostics