fix problems on NEI Prescribe [iphone]

—— Run into issues on NEI Prescribe? Get help pending when official support gets back to you!

NEI Prescribe

Info:

company: Neuroscience Education Institute, LLC

: http://www.neiglobal.com

Chat with our AI-based NEI Prescribe Support

🛠️ Common NEI Prescribe Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Requires login every time the app opens

Fix: Check the app settings to see if there is an option to stay logged in. Look for a 'Remember Me' or 'Stay Logged In' checkbox when logging in... ⇲

Text in search field not visible in dark mode

Fix: Switch to light mode temporarily to use the search function. Go to your iPhone Settings > Display & Brightness and select 'Light' under Appe... ⇲

Features issue

No pediatric dosing calculator

Fix: As a workaround, consider using a reliable online pediatric dosing calculator. Websites like MDCalc or apps specifically designed for pediat... ⇲

Account issue

Cannot create an account

Fix: Ensure that you are using a valid email address and that your internet connection is stable. Try restarting the app and attempting the accou... ⇲

Reset link not sent

Fix: Check your spam or junk email folder to see if the reset link was filtered there. If you find it, mark it as not spam to ensure future email... ⇲

Updates issue

NEI Prescribe stopped working after recent update

Fix: Try restarting your iPhone. This can often resolve issues that occur after an update. Press and hold the power button until you see the slid... ⇲

UI issue

Blank/clear text displayed

Fix: Try clearing the app's cache. Go to Settings > NEI Prescribe and look for an option to clear cache or data. If this option is not available,... ⇲

Registration issue

No registration section available

Fix: If you cannot find a registration section, ensure you are using the latest version of the app. Check the App Store for updates and install a... ⇲

Frequent login required makes it impractical

Fix: Check if there is an option in the app settings to adjust session timeouts or stay logged in. If available, enable this feature to reduce th... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

74.2%

Bad experience

25.8%

Neutral

0.0%

~ from our NLP analysis of 31 combined software ratings.

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Private Data NEI Prescribe collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- Search History
- Identifiers
- Usage Data
- Other Data