—— Run into issues on Co-Optima ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Explore the app's settings and features to ensure you are utilizing all available options. Sometimes, features may be hidden or not immediat... ⇲
Fix: Check the app's settings or account information section. Some apps have a security feature that hides sensitive information like account num... ⇲
Fix: Navigate to the payments or transfers section of the app. Look for an 'Add Payee' or 'Manage Payees' option. If it’s not available, check if... ⇲
Fix: To simplify the password change process, ensure you are following the correct steps: Go to settings > Security > Change Password. Make sure... ⇲
Fix: Check your device's internet connection. A weak or unstable connection can cause delays in receiving the PIN. Try switching between Wi-Fi an... ⇲
Fix: Familiarize yourself with the app's layout by exploring each section. Many apps have a tutorial or help section that can guide you through t... ⇲
Fix: Ensure you are following the username guidelines provided by the app, such as character limits and allowed symbols. If you encounter an erro... ⇲
Fix: After an update, try clearing the app's cache. Go to your device settings > Apps > Co-Optima Mobile > Storage > Clear Cache. This can resolv... ⇲