fix problems on Rotativo Digital PRODABEL [iphone]

—— Run into issues on Rotativo Digital PRODABEL? Get help pending when official support gets back to you!

Rotativo Digital PRODABEL

Info:

company: Empresa de Informática e Informação do Município de Belo Horizonte - PRODABEL

: https://prefeitura.pbh.gov.br/bhtrans

Chat with our AI-based Rotativo Digital PRODABEL Support

🛠️ Common Rotativo Digital PRODABEL Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Nothing in the app works

Fix: 1. Restart the App: Close the Rotativo Digital app completely and then reopen it. This can resolve temporary glitches. 2. Check for Updates... ⇲

Confirmation link for PIX payment not received

Fix: 1. Check Spam/Junk Folder: Sometimes, confirmation emails can end up in the spam or junk folder. Check these folders in your email app. 2.... ⇲

UI issue

Keyboard does not hide for credit card entry

Fix: 1. Tap Outside the Keyboard: Try tapping on an empty area of the screen outside the keyboard to see if it dismisses. 2. Restart the App: Cl... ⇲

Map for selecting parking spot stopped appearing

Fix: 1. Check Location Services: Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services, find Rotati... ⇲

Registration issue

Address registration required after filling card details

Fix: 1. Check App Settings: Go to the app settings and see if there is an option to save your address for future transactions. Fill in your addre... ⇲

Payments issue

Rotativo Digital PRODABEL does not accept debit cards

Fix: 1. Check Card Compatibility: Ensure that your debit card is compatible with the app. Some apps only accept credit cards or specific types of... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.4%

Bad experience

4.0%

Neutral

1.6%

~ from our NLP analysis of 124 combined software ratings.

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Private Data Rotativo Digital PRODABEL collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content