fix problems on APGFCU [iphone]

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—— Run into issues on APGFCU ? Get help pending when official support gets back to you!

APGFCU Mobile Banking
Info:
company: Aberdeen Proving Ground Federal Credit Union
: https://www.apgfcu.com/contact.html
: www.apgfcu.com
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UI issue

Non-intuitive navigation

Fix: If you find the navigation non-intuitive, take some time to explore the app's main menu and submenus. Familiarize yourself with where key fe... ⇲

Hypersensitive account rearrangement

Fix: To manage account rearrangement, try to avoid dragging accounts around too quickly. If the app allows you to lock or pin certain accounts to... ⇲

Poor visibility of e-bill statements

Fix: To improve visibility of e-bill statements, check if there is a specific section in the app dedicated to e-bills. If the statements are hard... ⇲
 
Settings issue

Inability to edit transaction classifications

Fix: If you cannot edit transaction classifications, check if there is an option to categorize transactions when you first view them. If this fea... ⇲
 
Payments issue

Complicated bill pay system

Fix: To simplify the bill pay process, ensure that you have set up your payees correctly. Go to the bill pay section and review your payee list.... ⇲

Complicated loan payment process

Fix: To simplify the loan payment process, ensure that you have set up your loan account correctly in the app. Review the payment options availab... ⇲
 
Notifications issue

Lack of notifications for app changes

Fix: To stay updated on app changes, regularly check the app store for updates and read the release notes. You can also enable notifications for... ⇲
 
Features issue

Missing external transfer feature

Fix: If the app does not support external transfers, check if there are alternative methods to transfer funds externally, such as using a linked... ⇲

Difficulty in mobile check deposit

Fix: To enhance your mobile check deposit experience, ensure you are following the app's guidelines for check deposits, such as proper lighting a... ⇲

Inability to view combined account balances

Fix: If you cannot view combined account balances, check if the app has a feature to link multiple accounts. If not, consider manually tracking y... ⇲

Missing Zelle feature

Fix: If the app does not support Zelle, check if your bank offers Zelle through their website or another platform. You may be able to use Zelle d... ⇲
 
Syncing issue

Delayed account balance updates

Fix: To address delayed balance updates, ensure that you have a stable internet connection when using the app. If the issue persists, try logging... ⇲

Lack of real-time transaction updates

Fix: To improve transaction update speed, ensure that your app is updated to the latest version. Clear the app cache in your device settings to h... ⇲
 
Compatibility issue

Inconsistent user experience between app and web

Fix: To mitigate inconsistencies, try to use either the app or the web version consistently for your banking needs. Familiarize yourself with the... ⇲
 
Glitches issue

Glitches in scheduling future payments

Fix: To address glitches in scheduling future payments, ensure that your app is updated to the latest version. Restart the app and try scheduling... ⇲
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 what users are saying
Good experience
84.5%

Bad experience
11.4%

Neutral
4.1%

~ from our NLP analysis of 1,376 combined software ratings.

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 Private Data APGFCU collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
    • Identifiers
    • Sensitive Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics