—— Run into issues on Binnaz? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To ensure a better experience, users can check the ratings and reviews of readers before booking a session. Look for readers with higher rat... ⇲
Fix: When selecting a reader, filter your search to those who have a clear proficiency in English. Many platforms allow you to see the language s... ⇲
Fix: Ensure that your internet connection is stable. Try switching to a different Wi-Fi network or using mobile data to see if the lag improves.... ⇲
Fix: Review the app's terms and conditions regarding refunds. This information is often found in the help or FAQ section of the app. OR If you... ⇲
Fix: Look for promotional offers or discounts that may be available within the app. Many platforms offer first-time user discounts or seasonal pr... ⇲
Fix: Participate in any promotional events or activities within the app that may offer additional free coins as rewards. OR Engage with the ap... ⇲
Fix: Before booking a session, confirm the price listed on the reader's profile to avoid surprises. Take a screenshot for your records if necessa... ⇲
Fix: Before the reading, prepare specific questions to ask the reader. This can help guide the conversation and ensure you get clearer answers.... ⇲
Fix: If you encounter broken English, politely ask the reader to rephrase their statements or clarify their points for better understanding. OR... ⇲
Fix: Research readers thoroughly before booking a session. Look for verified profiles and read reviews from other users to identify trustworthy r... ⇲
Fix: Try reaching out to customer support through multiple channels, such as email, in-app messaging, or social media, to increase your chances o... ⇲
Fix: Provide feedback on your reading experience through the app's review system. This can help improve the quality of readers over time. OR E... ⇲
Fix: If you find the sign-in process cumbersome, consider using a password manager to store your login credentials securely for quicker access.... ⇲
Fix: Keep in mind that readings are subjective. If a reading feels inaccurate, consider it as one perspective and seek additional readings from o... ⇲
Fix: Expand your search criteria within the app to include different types of readings or specialties that may not be immediately visible. OR... ⇲
Fix: If you receive unsolicited readings, communicate your boundaries clearly to the reader and request that they refrain from unsolicited advice... ⇲