—— Run into issues on DOSTAЕВСКИЙ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the estimated delivery time before placing your order. If the time seems longer than usual, consider ordering from a different restaur... ⇲
Fix: Double-check your order summary before finalizing the purchase to ensure that all items are correct. If you receive the wrong items, take a... ⇲
Fix: If your food arrives cold, reheat it in the microwave or oven to your desired temperature. You can also use insulated bags for future orders... ⇲
Fix: Read reviews of the restaurant before ordering to gauge the quality of food. If you consistently receive low-quality food, consider avoiding... ⇲
Fix: Utilize the in-app chat or support feature to get immediate assistance with your issues. Make sure to provide clear details about your probl... ⇲
Fix: Plan your orders during off-peak hours to avoid delays. Peak times often lead to longer wait times due to high demand. OR If you experien... ⇲
Fix: Always review your order before confirming it to ensure all items are included. If you receive an incomplete order, take a photo and report... ⇲
Fix: If you feel the compensation offered for an issue is insufficient, provide detailed feedback through the app's support feature explaining yo... ⇲
Fix: If you experience poor service, document the details and report them through the app. Providing specific feedback can help improve service i... ⇲
Fix: Check the restaurant's operating hours before placing an order to ensure they are open. If they are closed, consider ordering from a differe... ⇲
Fix: If you notice issues with delivery staff, such as poor communication or service, report this through the app to help improve future experien... ⇲
Fix: If the quality of food is consistently poor, avoid ordering from that restaurant and look for alternatives with better reviews. OR When o... ⇲
Fix: Ensure that your payment method is up to date and has sufficient funds. If you encounter issues, try removing and re-adding your payment met... ⇲